Laserfiche incident

[US] - Some users may encounter an issue starting workflows

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on December 3, 2025 affecting Process Automation, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 03:15 PM UTC
Resolved
Dec 03, 2025, 05:03 PM UTC
Duration
1h 47m
Detected by Pingoru
Dec 03, 2025, 03:15 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Dec 03, 2025, 03:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2025, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2025, 05:03 PM UTC

    The issue has been resolved.