Laserfiche incident

Process automation slowness

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on September 21, 2026 affecting Process Automation, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 09:09 PM UTC
Resolved
Sep 21, 2026, 10:59 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 21, 2026, 09:09 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Sep 21, 2026, 09:09 PM UTC

    Users may encounter slowness when running workflows that interact with Laserfiche repositories.

  2. monitoring Sep 21, 2026, 10:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 21, 2026, 10:59 PM UTC

    The issue has been resolved.