Laserfiche incident

Forms Lookups and Workflow Outage

Major Resolved View vendor source →

Laserfiche experienced a major incident on July 27, 2026 affecting Forms and Forms and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 01:31 AM UTC
Resolved
Jul 27, 2026, 03:44 AM UTC
Duration
2h 12m
Detected by Pingoru
Jul 27, 2026, 01:31 AM UTC

Affected components

FormsFormsFormsProcess AutomationProcess AutomationProcess Automation

Update timeline

  1. investigating Jul 27, 2026, 01:31 AM UTC

    We are investigating an issue which causes Forms to be unavailable.

  2. investigating Jul 27, 2026, 01:32 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 27, 2026, 02:38 AM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 27, 2026, 02:39 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Jul 27, 2026, 02:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 27, 2026, 03:44 AM UTC

    This incident has been resolved.