Laserfiche incident

[US] - Users may experience intermittent performance issues navigating Laserfiche Cloud Process Automation sites

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on August 5, 2026 affecting Process Automation, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 03:59 PM UTC
Resolved
Aug 05, 2026, 08:10 PM UTC
Duration
4h 10m
Detected by Pingoru
Aug 05, 2026, 03:59 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Aug 05, 2026, 03:59 PM UTC

    The issue is being investigated.

  2. monitoring Aug 05, 2026, 06:36 PM UTC

    The performance has stabilized and we will continue monitoring the system.

  3. resolved Aug 05, 2026, 08:10 PM UTC

    The issue has been resolved.