Laserfiche incident

[US] - Some users may be unable to view or publish business process and workflow definitions

Resolved after 7 hours 36 minutes, affecting Process Automation, on October 27, 2025.

monitoring Oct 27, 2025, 04:35 PM UTC

Publishing processes are successful again, though we continue to monitor the situation.

Started
Oct 27, 2025, 03:18 PM UTC
Resolved
Oct 27, 2025, 10:54 PM UTC
Duration
7h 36m
Detected by Pingoru
Oct 27, 2025, 03:18 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Oct 27, 2025, 03:18 PM UTC

    We are investigating an issue affecting Process Automation that may result in some users being unable to view or publish business process and workflow definitions.

  2. monitoring Oct 27, 2025, 04:35 PM UTC

    Publishing processes are successful again, though we continue to monitor the situation.

  3. resolved Oct 27, 2025, 10:54 PM UTC

    The issue has been resolved.

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