Laserfiche incident

[US] - Some users may be unable to view or publish business process and workflow definitions

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on October 27, 2025 affecting Process Automation, lasting 7h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 03:18 PM UTC
Resolved
Oct 27, 2025, 10:54 PM UTC
Duration
7h 36m
Detected by Pingoru
Oct 27, 2025, 03:18 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Oct 27, 2025, 03:18 PM UTC

    We are investigating an issue affecting Process Automation that may result in some users being unable to view or publish business process and workflow definitions.

  2. monitoring Oct 27, 2025, 04:35 PM UTC

    Publishing processes are successful again, though we continue to monitor the situation.

  3. resolved Oct 27, 2025, 10:54 PM UTC

    The issue has been resolved.