Helium Mobile incident

Scheduled Maintenence

Notice Resolved View vendor source →

Helium Mobile experienced a notice incident on August 6, 2025, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:50 PM UTC
Resolved
Aug 06, 2025, 05:06 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 06, 2025, 03:50 PM UTC

Update timeline

  1. identified Aug 06, 2025, 03:50 PM UTC

    Maintenance on legacy subscriber systems is underway. During this time, rewards claiming and scheduling crypto payments may be temporarily unavailable. Expected to last until 10:00 AM PST.

  2. resolved Aug 06, 2025, 05:06 PM UTC

    Scheduled maintenance has concluded. Thank you!