Helium Mobile incident

Scheduled Maintenence

Resolved after 1 hour 15 minutes, on August 6, 2025.

identified Aug 06, 2025, 03:50 PM UTC

Maintenance on legacy subscriber systems is underway. During this time, rewards claiming and scheduling crypto payments may be temporarily unavailable. Expected to last until 10:00 AM PST.

Started
Aug 06, 2025, 03:50 PM UTC
Resolved
Aug 06, 2025, 05:06 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 06, 2025, 03:50 PM UTC

Update timeline

  1. identified Aug 06, 2025, 03:50 PM UTC

    Maintenance on legacy subscriber systems is underway. During this time, rewards claiming and scheduling crypto payments may be temporarily unavailable. Expected to last until 10:00 AM PST.

  2. resolved Aug 06, 2025, 05:06 PM UTC

    Scheduled maintenance has concluded. Thank you!

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