Resolved after 1 day 4 hours, affecting Helium Mobile Service, on February 18, 2026.
Due to an outage with our carrier partner, your data usage metrics in the Helium Mobile App may not accurately reflect actual usage rates. We are currently investigating this issue.
Affected components
Helium Mobile Service
Update timeline
- investigating Feb 18, 2026, 04:48 PM UTC
Due to an outage with our carrier partner, your data usage metrics in the Helium Mobile App may not accurately reflect actual usage rates. We are currently investigating this issue.
- resolved Feb 19, 2026, 09:30 PM UTC
This incident has been resolved.
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