Helium Mobile incident

Unplanned Outage: Data Usage Updates

Notice Resolved View vendor source →
Started
Feb 18, 2026, 04:48 PM UTC
Resolved
Feb 19, 2026, 09:30 PM UTC
Duration
1d 4h
Detected by Pingoru
Feb 18, 2026, 04:48 PM UTC

Affected components

Helium Mobile Service

Update timeline

  1. investigating Feb 18, 2026, 04:48 PM UTC

    Due to an outage with our carrier partner, your data usage metrics in the Helium Mobile App may not accurately reflect actual usage rates. We are currently investigating this issue.

  2. resolved Feb 19, 2026, 09:30 PM UTC

    This incident has been resolved.

Looking to track Helium Mobile downtime and outages?

Pingoru polls Helium Mobile's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Helium Mobile reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Helium Mobile alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Helium Mobile for free

5 free monitors · No credit card required