Resolved after 7 days, on January 28, 2026.
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
Update timeline
- identified Jan 28, 2026, 05:31 PM UTC
Subscribers using older app versions may see outdated screens or plan details. Please update to app version 4.1.0 to view the correct plan experience and manage your subscription. Your Helium Mobile Service is not affected by this issue.
- resolved Feb 04, 2026, 06:27 PM UTC
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
Your product runs on more than Helium Mobile
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services