Helium Mobile incident

Helium Mobile Support Partial Outage

Resolved after 6 hours 56 minutes, affecting Support, on October 20, 2025.

monitoring Oct 20, 2025, 04:16 PM UTC

Our support platform is currently experiencing degraded performance. Response times may de delayed. We are monitoring this issue.

Started
Oct 20, 2025, 04:16 PM UTC
Resolved
Oct 20, 2025, 11:13 PM UTC
Duration
6h 56m
Detected by Pingoru
Oct 20, 2025, 04:16 PM UTC

Affected components

Support

Update timeline

  1. monitoring Oct 20, 2025, 04:16 PM UTC

    Our support platform is currently experiencing degraded performance. Response times may de delayed. We are monitoring this issue.

  2. resolved Oct 20, 2025, 11:13 PM UTC

    This incident has been resolved.

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