Resolved after 14 hours 18 minutes, affecting Helium Mobile Service, on July 27, 2026.
According to our carrier partner, the outage has been resolved. We are continuing to monitor the situation.
Affected components
Helium Mobile Service
Update timeline
- investigating Jul 27, 2026, 11:50 PM UTC
Due to an outage with our carrier partner, some subscribers may experience gaps in service. Connectivity to the Helium Network through Helium Hotspots is not impacted by this outage. We are monitoring this situation and will update when we receive new information from our carrier partner.
- monitoring Jul 28, 2026, 04:16 AM UTC
According to our carrier partner, the outage has been resolved. We are continuing to monitor the situation.
- resolved Jul 28, 2026, 02:08 PM UTC
This outage has been resolved.
Your product runs on more than Helium Mobile
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services