Flutterwave Outage History
Flutterwave partial outage · 4 active incidents View live status →Pingoru has recorded 56 incidents for Flutterwave: 56 in the last 12 months and 52 in the last 90 days.
Incidents, newest first
Major October 20, 2026 [ZAR] Service Restored: Flash Voucher Payments Affected 16m Collections APIs
Started Oct 20, 2026, 12:11 PM UTC· resolved Oct 20, 2026, 12:27 PM UTC
- identified Oct 20, 2026, 12:11 PM UTC
Merchants accepting ZAR Flash vouchers may experience failed or incomplete payments because of an issue with the service provider. We are investigating with them and will keep you informed of any progress. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 20, 2026, 12:27 PM UTC
Normal service has resumed for ZAR Flash voucher payments after the earlier disruption. We are continuing to monitor closely to ensure payments keep processing smoothly. We apologize for the disruption and appreciate your patience.
Major October 19, 2026 [NGN] Service Restored: Card Payments Affected 40m Collections APIs
Started Oct 19, 2026, 12:07 PM UTC· resolved Oct 19, 2026, 12:47 PM UTC
- investigating Oct 19, 2026, 12:07 PM UTC
Dear Valued Merchant, Some NGN card payments are currently failing due to an issue with one of our service providers. The provider is reviewing the issue, and we are working with them to restore normal payment processing. We will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 19, 2026, 12:47 PM UTC
NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Major October 19, 2026 NGN] Service Restored: Bank Transfer Payment Delays 2h 22m Collections APIs
Started Oct 19, 2026, 12:05 PM UTC· resolved Oct 19, 2026, 02:27 PM UTC
- identified Oct 19, 2026, 12:05 PM UTC
Dear Valued Merchant, Merchants receiving NGN payments through Wema Bank virtual accounts may notice delays in recipient name verification and in payment notifications. This is due to a slowdown at Wema Bank, and the provider is working to resolve it as soon as possible. We will keep you informed as more information becomes available. We're sorry for the inconvenience and thank you for your patience.
- resolved Oct 19, 2026, 02:27 PM UTC
Normal service has resumed for NGN payments received through Wema Bank virtual accounts. Name verification and payment notifications are no longer delayed, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate your patience and understanding.
Major October 19, 2026 [KES] Service Restored: Payments Unavailable 7h 49m Payouts APIs, Collections APIs
Started Oct 19, 2026, 09:10 AM UTC· resolved Oct 19, 2026, 04:59 PM UTC
- identified Oct 19, 2026, 09:10 AM UTC
Dear Valued Merchant, You may be unable to receive some KES payments at the moment due to a service downtime affecting one of our providers. Our team is working to resolve the issue, and we will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Kenya
- resolved Oct 19, 2026, 04:59 PM UTC
Normal service has resumed for KES payments after the earlier disruption. Payments are processing as expected, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate your patience and understanding.
Critical October 19, 2026 [NGN] Service Restored: Bank Transfers Affected 1d 1h Payouts APIs
Started Oct 19, 2026, 07:26 AM UTC· resolved Oct 20, 2026, 09:21 AM UTC
- identified Oct 19, 2026, 07:26 AM UTC
Dear Valued Merchant, Some NGN outgoing bank transfers may be affected due to a service disruption with one of our providers. The provider has been informed and we will keep you informed as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria
- resolved Oct 20, 2026, 09:21 AM UTC
Normal service has resumed for NGN bank transfers after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate your patience and understanding.
Major October 19, 2026 [GHS] Service Restored: Bank Transfer Payments 2h 52m Collections APIs
Started Oct 19, 2026, 07:24 AM UTC· resolved Oct 19, 2026, 10:16 AM UTC
- identified Oct 19, 2026, 07:24 AM UTC
Dear Valued Merchant, A disruption with one of our banking partners is affecting the creation of both dynamic and static accounts used to accept GHS bank transfer payments. As a result, you may be unable to generate these accounts. The issue has been escalated, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Ghana
- resolved Oct 19, 2026, 10:16 AM UTC
The generation of dynamic and static accounts for GHS bank transfer payments has returned to normal following the earlier disruption. You can now create these accounts as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
Major October 18, 2026 [NGN] Service Restored: Payments Affected 11h 15m Collections APIs
Started Oct 18, 2026, 08:05 PM UTC· resolved Oct 19, 2026, 07:21 AM UTC
- identified Oct 18, 2026, 08:05 PM UTC
Dear Valued Merchant, You may be unable to generate new account details for receiving payments through Zenith Bank, which means some incoming payments may not be completed. Our team is actively investigating and working to restore normal service, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria
- resolved Oct 19, 2026, 07:21 AM UTC
The issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and appreciate your patience and understanding.
Major October 18, 2026 Service Restored: Mobile Money Payments Affected 12h 53m Collections APIs
Started Oct 18, 2026, 06:35 PM UTC· resolved Oct 19, 2026, 07:28 AM UTC
- identified Oct 18, 2026, 06:35 PM UTC
Dear Valued Merchant, Some mobile money payments may currently fail or not complete successfully. The affected services include mobile money payments in UGX, GHS and KES, along with certain other mobile money options. The issue is related to one of our service providers, and we are still confirming the full scope of impact. Our team is actively working to restore normal payment processing and will share further updates as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 19, 2026, 07:28 AM UTC
Mobile money payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Major October 17, 2026 [GHS] Service Restored: Mobile Money Payouts Affected 25m Payouts APIs
Started Oct 17, 2026, 06:41 PM UTC· resolved Oct 17, 2026, 07:06 PM UTC
- investigating Oct 17, 2026, 06:41 PM UTC
Dear Valued Merchant, Some GHS mobile money payouts may currently fail or be delayed due to a service disruption with one of our providers. Our team is working to restore normal service and will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 17, 2026, 07:06 PM UTC
Normal service has resumed for GHS mobile money payouts after the earlier disruption. We are continuing to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing with us.
Major October 16, 2026 [KES] Service Restored: Payments Affected 3m Collections APIs
Started Oct 16, 2026, 03:08 PM UTC· resolved Oct 16, 2026, 03:12 PM UTC
- identified Oct 16, 2026, 03:08 PM UTC
Dear Valued Merchant, A service disruption is affecting the processing of incoming KES payments, and some payments may not complete as expected. Our team is looking into the matter and will keep you informed as we learn more. We're sorry for the inconvenience and thank you for your patience.
- resolved Oct 16, 2026, 03:12 PM UTC
Normal service has resumed for KES payments after the earlier disruption. We are continuing to monitor closely to ensure payments keep processing as expected. We're sorry for the inconvenience and thank you for bearing with us.
Major October 16, 2026 [USD] Service Restored: Card Payments 3h 17m Collections APIs
Started Oct 16, 2026, 09:38 AM UTC· resolved Oct 16, 2026, 12:55 PM UTC
- identified Oct 16, 2026, 09:38 AM UTC
Dear Valued Merchant, USD card payments are currently failing due to an issue with one of our service providers. We have notified the provider, who is working to restore normal service. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 16, 2026, 12:55 PM UTC
USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Notice October 16, 2026 [NGN] Service Restored: Bank Transfer Payments Affected 1d 9h
Started Oct 16, 2026, 09:36 AM UTC· resolved Oct 17, 2026, 06:49 PM UTC
- identified Oct 16, 2026, 09:36 AM UTC
Dear Valued Merchant, Merchants accepting NGN payments by Wema Bank transfer may find that recipient name verification is failing, and that some transaction notifications arrive later than expected. We have notified the provider, who is working on a fix. We will keep you informed as we learn more. We're sorry for the inconvenience and thank you for your patience.
- resolved Oct 17, 2026, 06:49 PM UTC
Normal service has resumed for NGN Wema Bank transfer payments, including recipient name verification and transaction notifications. We will keep monitoring to ensure things remain stable. We're sorry for the inconvenience and thank you for bearing with us.
Major October 16, 2026 Service Restored: Balance History 42m Dashboard
Started Oct 16, 2026, 09:04 AM UTC· resolved Oct 16, 2026, 09:47 AM UTC
- investigating Oct 16, 2026, 09:04 AM UTC
Dear Valued Merchant, We are experiencing issues with balance history display on Flutterwave for Business dashboard. Our team is working to restore it and will share an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience. Affected Services: Affected Markets: Global
- resolved Oct 16, 2026, 09:47 AM UTC
Dear Valued Merchant, Balance history is now displaying normally on Flutterwave for Business. We apologize for the inconvenience and appreciate your patience. Affected Services: Affected Markets: Global
Major October 16, 2026 [GHS] Service Restored: SMS OTP Delivery Affected 6h 33m OTP Services
Started Oct 16, 2026, 08:43 AM UTC· resolved Oct 16, 2026, 03:16 PM UTC
- investigating Oct 16, 2026, 08:43 AM UTC
Dear Valued Merchant, There is an issue with the delivery of SMS OTPs on GHS transactions. As a result, payments requiring an OTP may be delayed or unable to complete. We are investigating the cause and will keep you informed as progress is made. We apologize for the inconvenience and thank you for your patience.
- resolved Oct 16, 2026, 03:16 PM UTC
SMS OTP delivery for GHS transactions has returned to normal following the earlier disruption. Payments requiring an OTP are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Critical October 15, 2026 Service Restored: Login Unavailable 15h 55m Dashboard
Started Oct 15, 2026, 04:05 PM UTC· resolved Oct 16, 2026, 08:00 AM UTC
- identified Oct 15, 2026, 04:05 PM UTC
Dear Valued Merchant, You may be unable to log in to your F4B account on web and mobile. Our team is working to restore access and will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Global
- resolved Oct 16, 2026, 08:00 AM UTC
Login to F4B on web and mobile has returned to normal following the earlier disruption. You can now access your account as usual, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Minor October 15, 2026 Service Alert: Bank Transfer Payment Notifications Delayed 56m Collections APIs
Started Oct 15, 2026, 09:37 AM UTC· resolved Oct 15, 2026, 10:33 AM UTC
- identified Oct 15, 2026, 09:37 AM UTC
Dear Valued Merchant, Notifications for some bank transfer payments may be arriving later than expected. Our team is looking into the matter and we will keep you informed as more information becomes available. We apologize for any disruption this causes and thank you for your understanding.
- identified Oct 15, 2026, 09:38 AM UTC
Dear Valued Merchant, Notifications for some bank transfer payments may be arriving later than expected. Our team is looking into the matter and we will keep you informed as more information becomes available. We apologize for any disruption this causes and thank you for your understanding.
- identified Oct 15, 2026, 09:49 AM UTC
Notifications for bank transfer payments have returned to normal following the earlier delays. Any delayed notifications are currently being processed, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 15, 2026, 10:33 AM UTC
Notifications for bank transfer payments have returned to normal. All delayed notifications have been delivered, new payments are being confirmed in real time. We apologize for the disruption and appreciate your patience.
Critical October 13, 2026 Service Alert: Payouts Resumed, Other Currencies Paused 1d 11h Payouts APIs
Started Oct 13, 2026, 11:07 PM UTC· resolved Oct 15, 2026, 10:13 AM UTC
- identified Oct 13, 2026, 11:07 PM UTC
Dear Valued Merchant, Outbound NGN payouts, including transfers from your dashboard, are back online and processing normally, so you can safely resume NGN transfers. Outbound payouts remain temporarily paused in GHS, KES, UGX, ZMW, RWF, TZS, MWK, EGP, XOF, XAF, USD, GBP and EUR while we complete scheduled updates, and we are restoring them one at a time. Please avoid repeatedly retrying failed transfers in these currencies, as this could create duplicate payout attempts once they reopen. Payment acceptance is unaffected across all payment methods, and your account balances are secure. You may notice a delay in seeing recent balance history while it updates. We will share another update as more currencies are restored. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Global
- identified Oct 14, 2026, 09:42 AM UTC
Dear Valued Merchant, Here is our latest progress as services return. Payouts are confirmed working in NGN, GHS, UGX, ZMW, RWF, TZS, GBP and EUR, Mobile money payments, Account features: Balance visibility (excluding stablecoins), balance history, statement generation, transaction status checks, bank lists, low-balance notifications These services are not yet available: USD payouts, KES, MWK, EGP, XOF, XAF and ZAR payouts are still being restored and checked, Airtime and bill payments remain temporarily unavailable, Stablecoin balance visibility. Under Review: FX rate visibility discrepancies between the dashboard and API We will keep you informed as further services are confirmed. Please contact our support team if you see problems with any service listed as restored. We apologize for the inconvenience and thank you for your understanding.
- identified Oct 14, 2026, 10:47 AM UTC
Dear Valued Merchant, KES payouts have been restored and are processing normally. We apologize for the disruption and appreciate your patience and understanding.
- identified Oct 14, 2026, 02:15 PM UTC
Payouts in NGN, GHS, KES, UGX, ZMW, RWF, TZS, GBP, USD and EUR have been restored, alongside merchant settlements, mobile money payments and key account features. However, payouts in MWK, EGP, XOF, XAF and ZAR, stablecoin balance visibility, airtime and bill payments remain affected as recovery continues. We apologize for the inconvenience and appreciate your patience and understanding. Affected Services: Affected Markets: Global
- identified Oct 14, 2026, 02:20 PM UTC
We are aware of payout transactions from 13 October that are still showing as pending. The team is reconciling their statuses. We’ll share updates as they become available. Thank you for your patience and understanding.
- resolved Oct 15, 2026, 10:13 AM UTC
We are pleased to confirm that XOF, XAF, ZAR, MWK and EGP are back online. We sincerely apologize for the impact and thank you for your continued understanding.
Major October 13, 2026 Service Restored: Dashboard Login 22m Dashboard
Started Oct 13, 2026, 08:25 PM UTC· resolved Oct 13, 2026, 08:47 PM UTC
- identified Oct 13, 2026, 08:25 PM UTC
Dear Valued Merchant, You may be unable to log in to the F4B Dashboard or may experience delays when using it. Payment processing, including collections and webhook notifications, are not affected and continues to operate normally. We are working to restore full access and will keep you informed of any progress. In the meantime, please retry logging in after a short while. We apologize for the inconvenience and appreciate your understanding. Affected Services: Affected Markets: Global
- resolved Oct 13, 2026, 08:47 PM UTC
Login access to the F4B Dashboard has been restored and the dashboard is working as expected. We continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Global
Major October 13, 2026 [GHS] Service Restored: Mobile Money Payments Affected 1d 4h Checkout JS
Started Oct 13, 2026, 04:33 PM UTC· resolved Oct 14, 2026, 08:58 PM UTC
- identified Oct 13, 2026, 04:33 PM UTC
Dear Valued Merchant, Some GHS mobile money payments made with Telecel may currently fail due to intermittent issues with one of our service providers. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Ghana
- resolved Oct 14, 2026, 08:58 PM UTC
Mobile money (Telecel) payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
Major October 13, 2026 Service Restored: Mobile Money Payments 3h 52m Payouts APIs, Collections APIs
Started Oct 13, 2026, 10:36 AM UTC· resolved Oct 13, 2026, 02:28 PM UTC
- identified Oct 13, 2026, 10:36 AM UTC
Dear Valued Merchant, You may be unable to complete some payments made through mobile money and USSD across multiple markets, including Senegal, Cote d'Ivoire, Burkina Faso and Cameroon. We are working to restore normal service while we establish the full scope of the issue. We will share further updates as more information becomes available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Global
- resolved Oct 13, 2026, 02:28 PM UTC
Mobile money and USSD payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Global
Major October 13, 2026 Service Restored: Balances on Send and F4B 4h 58m Flutterwave API
Started Oct 13, 2026, 09:28 AM UTC· resolved Oct 13, 2026, 02:26 PM UTC
- identified Oct 13, 2026, 09:28 AM UTC
Dear Valued Merchant, You may be unable to view your balances on the Send and F4B applications at the moment. The cause has been identified, and our engineers are working to bring balance visibility back to normal. We will keep you informed as we make progress. We apologize for the disruption and thank you for your patience. Affected Services: Affected Markets: Global
- resolved Oct 13, 2026, 02:26 PM UTC
Balances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely. We apologize for the inconvenience and appreciate your patience and understanding. Affected Services: Affected Markets: Global
Major October 12, 2026 [NGN] Service Restored: Payouts Delayed 14h 43m Payouts APIs
Started Oct 12, 2026, 03:54 PM UTC· resolved Oct 13, 2026, 06:38 AM UTC
- identified Oct 12, 2026, 03:54 PM UTC
Dear Valued Merchant, Some NGN payouts are currently showing as pending and may take longer than expected to complete. Our team is actively working on a fix, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria
- resolved Oct 13, 2026, 06:38 AM UTC
Normal service has resumed for NGN payouts, and payouts are now processing as expected. We will continue to monitor the service to ensure it remains stable. We apologize for the inconvenience and thank you for bearing with us. Affected Services: Affected Markets: Nigeria
Notice October 12, 2026 [RWF] Service Restored: Mobile Money Payments and Payouts Affected 19h 34m
Started Oct 12, 2026, 11:00 AM UTC· resolved Oct 13, 2026, 06:35 AM UTC
- investigating Oct 12, 2026, 11:00 AM UTC
Dear Valued Merchant, You may currently experience issues with RWF mobile money payments and payouts due to a service disruption affecting MTN. We are investigating and working to restore normal service, and we will keep you informed as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 13, 2026, 06:35 AM UTC
Normal service has resumed for RWF mobile money payments and payouts after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing with us.
Notice October 11, 2026 Service Alert: Temporary Dashboard Feature Disruption 3d 6h
Started Oct 11, 2026, 07:08 AM UTC· resolved Oct 14, 2026, 01:49 PM UTC
- identified Oct 11, 2026, 07:08 AM UTC
Dear Valued Merchant, Some dashboard features, including bulk payouts, receipt and report downloads, payment link QR codes, and document uploads, are temporarily unavailable due to an ongoing system maintenance. Standard checkout, collections, API payouts, and wallet transfers remain operational. We apologize for any inconvenience and appreciate your understanding.
- identified Oct 13, 2026, 06:44 AM UTC
Dynamic QR code generation for Payment Links has been restored and is now available.
- resolved Oct 14, 2026, 01:49 PM UTC
The reported dashboard issues have been resolved, and the affected features are now available. Please note that payout availability on certain corridors remains subject to a separate ongoing issue, as communicated on our status page. We apologize for any inconvenience caused and appreciate your patience and understanding.
Major October 8, 2026 Service Restored: Delays Logging In to Send 18h 19m Dashboard
Started Oct 08, 2026, 11:57 AM UTC· resolved Oct 09, 2026, 06:16 AM UTC
- investigating Oct 08, 2026, 11:57 AM UTC
Dear Valued Merchant, You may experience delays when logging in to Send through the mobile app or the web portal. The delays are intermittent, and our team is actively working to restore normal access. We will share further updates as they become available. We apologize for the inconvenience and appreciate your understanding.
- resolved Oct 09, 2026, 06:16 AM UTC
We are pleased to inform you that the intermittent log in delay experienced on Send has been resolved. We apologize for the inconvenience and appreciate your understanding.