Flutterwave incident
Service Alert: Temporary Dashboard Feature Disruption
Resolved after 3 days 6 hours, on October 11, 2026.
The reported dashboard issues have been resolved, and the affected features are now available. Please note that payout availability on certain corridors remains subject to a separate ongoing issue, as communicated on our status page. We apologize for any inconvenience caused and appreciate your patience and understanding.
Update timeline
- identified Oct 11, 2026, 07:08 AM UTC
Dear Valued Merchant, Some dashboard features, including bulk payouts, receipt and report downloads, payment link QR codes, and document uploads, are temporarily unavailable due to an ongoing system maintenance. Standard checkout, collections, API payouts, and wallet transfers remain operational. We apologize for any inconvenience and appreciate your understanding.
- identified Oct 13, 2026, 06:44 AM UTC
Dynamic QR code generation for Payment Links has been restored and is now available.
- resolved Oct 14, 2026, 01:49 PM UTC
The reported dashboard issues have been resolved, and the affected features are now available. Please note that payout availability on certain corridors remains subject to a separate ongoing issue, as communicated on our status page. We apologize for any inconvenience caused and appreciate your patience and understanding.
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