Resolved after 14 hours 43 minutes, affecting Payouts APIs, on October 12, 2026.
Normal service has resumed for NGN payouts, and payouts are now processing as expected. We will continue to monitor the service to ensure it remains stable. We apologize for the inconvenience and thank you for bearing with us. Affected Services: Affected Markets: Nigeria
Affected components
Update timeline
- identified Oct 12, 2026, 03:54 PM UTC
Dear Valued Merchant, Some NGN payouts are currently showing as pending and may take longer than expected to complete. Our team is actively working on a fix, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria
- resolved Oct 13, 2026, 06:38 AM UTC
Normal service has resumed for NGN payouts, and payouts are now processing as expected. We will continue to monitor the service to ensure it remains stable. We apologize for the inconvenience and thank you for bearing with us. Affected Services: Affected Markets: Nigeria
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