Resolved after 2 hours 52 minutes, affecting Collections APIs, on October 19, 2026.
The generation of dynamic and static accounts for GHS bank transfer payments has returned to normal following the earlier disruption. You can now create these accounts as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
Affected components
Update timeline
- identified Oct 19, 2026, 07:24 AM UTC
Dear Valued Merchant, A disruption with one of our banking partners is affecting the creation of both dynamic and static accounts used to accept GHS bank transfer payments. As a result, you may be unable to generate these accounts. The issue has been escalated, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Ghana
- resolved Oct 19, 2026, 10:16 AM UTC
The generation of dynamic and static accounts for GHS bank transfer payments has returned to normal following the earlier disruption. You can now create these accounts as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
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