Flutterwave incident
[GHS] Service Restored: Mobile Money Payments Affected
Resolved after 1 day 4 hours, affecting Checkout JS, on October 13, 2026.
Mobile money (Telecel) payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
Affected components
Update timeline
- identified Oct 13, 2026, 04:33 PM UTC
Dear Valued Merchant, Some GHS mobile money payments made with Telecel may currently fail due to intermittent issues with one of our service providers. We are working with the provider to restore normal payment processing and will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Ghana
- resolved Oct 14, 2026, 08:58 PM UTC
Mobile money (Telecel) payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana
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