Flutterwave incident

[RWF] Service Restored: Mobile Money Payments and Payouts Affected

Resolved after 19 hours 34 minutes, on October 12, 2026.

resolved Oct 13, 2026, 06:35 AM UTC

Normal service has resumed for RWF mobile money payments and payouts after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing with us.

Started
Oct 12, 2026, 11:00 AM UTC
Resolved
Oct 13, 2026, 06:35 AM UTC
Duration
19h 34m
Detected by Pingoru
Oct 12, 2026, 11:00 AM UTC

Update timeline

  1. investigating Oct 12, 2026, 11:00 AM UTC

    Dear Valued Merchant, You may currently experience issues with RWF mobile money payments and payouts due to a service disruption affecting MTN. We are investigating and working to restore normal service, and we will keep you informed as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.

  2. resolved Oct 13, 2026, 06:35 AM UTC

    Normal service has resumed for RWF mobile money payments and payouts after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing with us.

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