Resolved after 40 minutes, affecting Collections APIs, on October 19, 2026.
NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
Affected components
Update timeline
- investigating Oct 19, 2026, 12:07 PM UTC
Dear Valued Merchant, Some NGN card payments are currently failing due to an issue with one of our service providers. The provider is reviewing the issue, and we are working with them to restore normal payment processing. We will share further updates as they become available. We apologize for the disruption and appreciate your understanding.
- resolved Oct 19, 2026, 12:47 PM UTC
NGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your patience and understanding.
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