Flutterwave incident
NGN] Service Restored: Bank Transfer Payment Delays
Resolved after 2 hours 22 minutes, affecting Collections APIs, on October 19, 2026.
Normal service has resumed for NGN payments received through Wema Bank virtual accounts. Name verification and payment notifications are no longer delayed, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate your patience and understanding.
Affected components
Update timeline
- identified Oct 19, 2026, 12:05 PM UTC
Dear Valued Merchant, Merchants receiving NGN payments through Wema Bank virtual accounts may notice delays in recipient name verification and in payment notifications. This is due to a slowdown at Wema Bank, and the provider is working to resolve it as soon as possible. We will keep you informed as more information becomes available. We're sorry for the inconvenience and thank you for your patience.
- resolved Oct 19, 2026, 02:27 PM UTC
Normal service has resumed for NGN payments received through Wema Bank virtual accounts. Name verification and payment notifications are no longer delayed, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate your patience and understanding.
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