Resolved after 11 hours 15 minutes, affecting Collections APIs, on October 18, 2026.
The issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and appreciate your patience and understanding.
Affected components
Update timeline
- identified Oct 18, 2026, 08:05 PM UTC
Dear Valued Merchant, You may be unable to generate new account details for receiving payments through Zenith Bank, which means some incoming payments may not be completed. Our team is actively investigating and working to restore normal service, and we will share further updates as they become available. We apologize for the disruption and appreciate your understanding. Affected Services: Affected Markets: Nigeria
- resolved Oct 19, 2026, 07:21 AM UTC
The issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and appreciate your patience and understanding.
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