Flutterwave incident

Service Restored: Balances on Send and F4B

Resolved after 4 hours 58 minutes, affecting Flutterwave API, on October 13, 2026.

resolved Oct 13, 2026, 02:26 PM UTC

Balances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely. We apologize for the inconvenience and appreciate your patience and understanding. Affected Services: Affected Markets: Global

Started
Oct 13, 2026, 09:28 AM UTC
Resolved
Oct 13, 2026, 02:26 PM UTC
Duration
4h 58m
Detected by Pingoru
Oct 13, 2026, 09:28 AM UTC

Affected components

Flutterwave API

Update timeline

  1. identified Oct 13, 2026, 09:28 AM UTC

    Dear Valued Merchant, You may be unable to view your balances on the Send and F4B applications at the moment. The cause has been identified, and our engineers are working to bring balance visibility back to normal. We will keep you informed as we make progress. We apologize for the disruption and thank you for your patience. Affected Services: Affected Markets: Global

  2. resolved Oct 13, 2026, 02:26 PM UTC

    Balances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely. We apologize for the inconvenience and appreciate your patience and understanding. Affected Services: Affected Markets: Global

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