Flutterwave Outage History
Flutterwave partial outage · 4 active incidents View live status →Pingoru has recorded 60 incidents for Flutterwave: 60 in the last 12 months and 56 in the last 90 days.
Incidents, newest first
Notice October 12, 2026 [RWF] Service Restored: Mobile Money Payments and Payouts Affected 19h 34m
Started Oct 12, 2026, 11:00 AM UTC· resolved Oct 13, 2026, 06:35 AM UTC
- investigating Oct 12, 2026, 11:00 AM UTC
Dear Valued Merchant, You may currently experience issues with RWF mobile money payments and payouts due to a service disruption affecting MTN. We are investigating and working to restore normal service, and we will keep you informed as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 13, 2026, 06:35 AM UTC
Normal service has resumed for RWF mobile money payments and payouts after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing with us.
Notice October 11, 2026 Service Alert: Temporary Dashboard Feature Disruption 3d 6h
Started Oct 11, 2026, 07:08 AM UTC· resolved Oct 14, 2026, 01:49 PM UTC
- identified Oct 11, 2026, 07:08 AM UTC
Dear Valued Merchant, Some dashboard features, including bulk payouts, receipt and report downloads, payment link QR codes, and document uploads, are temporarily unavailable due to an ongoing system maintenance. Standard checkout, collections, API payouts, and wallet transfers remain operational. We apologize for any inconvenience and appreciate your understanding.
- identified Oct 13, 2026, 06:44 AM UTC
Dynamic QR code generation for Payment Links has been restored and is now available.
- resolved Oct 14, 2026, 01:49 PM UTC
The reported dashboard issues have been resolved, and the affected features are now available. Please note that payout availability on certain corridors remains subject to a separate ongoing issue, as communicated on our status page. We apologize for any inconvenience caused and appreciate your patience and understanding.
Major October 8, 2026 Service Restored: Delays Logging In to Send 18h 19m Dashboard
Started Oct 08, 2026, 11:57 AM UTC· resolved Oct 09, 2026, 06:16 AM UTC
- investigating Oct 08, 2026, 11:57 AM UTC
Dear Valued Merchant, You may experience delays when logging in to Send through the mobile app or the web portal. The delays are intermittent, and our team is actively working to restore normal access. We will share further updates as they become available. We apologize for the inconvenience and appreciate your understanding.
- resolved Oct 09, 2026, 06:16 AM UTC
We are pleased to inform you that the intermittent log in delay experienced on Send has been resolved. We apologize for the inconvenience and appreciate your understanding.
Major October 7, 2026 [XAF] Service Restored: Orange Mobile Money Credit Payments Unavailable 3h 42m Payouts APIs
Started Oct 07, 2026, 12:40 PM UTC· resolved Oct 07, 2026, 04:23 PM UTC
- identified Oct 07, 2026, 12:40 PM UTC
Dear Valued Customer, Some customers may be unable to receive payments through Orange Mobile Money in Burkina Faso, which may delay funds reaching their intended recipients. Our team is working to restore the service as quickly as possible. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Burkina Faso
- resolved Oct 07, 2026, 04:23 PM UTC
We are pleased to inform you that the issue with Orange Money in Burkina Faso has been successfully resolved. Thank you for your patience and understanding.
Major October 7, 2026 [NGN] Service Restored: Intermittent Payment Processing Disruption Through MTN 3h 1m Collections APIs
Started Oct 07, 2026, 08:29 AM UTC· resolved Oct 07, 2026, 11:31 AM UTC
- identified Oct 07, 2026, 08:29 AM UTC
Dear Valued Merchant, We are currently experiencing an intermittent disruption affecting some NGN payments through MTN, which may prevent customers from completing transactions successfully and impact your ability to receive payments. We are working with the affected provider to restore normal service. Further updates will be shared as progress is made. We apologize for the disruption and appreciate your patience and understanding.
- resolved Oct 07, 2026, 11:31 AM UTC
We are pleased to inform you that the intermittent disruption which affected some NGN payments through MTN has been successfully resolved. Thank you for your patience and understanding.
Major October 7, 2026 [RWF] Service Restored: Disruption affecting MTN transactions 1d 3h Collections APIs
Started Oct 07, 2026, 08:16 AM UTC· resolved Oct 08, 2026, 11:18 AM UTC
- identified Oct 07, 2026, 08:16 AM UTC
Dear Valued Merchant, We are currently experiencing a disruption affecting some customer debit transactions via MTN Rwanda, which may prevent payments from being completed successfully. Our team is working with the affected provider to restore normal service and minimize the impact on your business. We apologize for the disruption and appreciate your patience and understanding while we work to resolve the issue. Affected Services: Affected Markets: Rwanda
- resolved Oct 08, 2026, 11:18 AM UTC
We are pleased to inform you that the issue with MTN Rwanda has been successfully resolved. Thank you for your patience and understanding.
Notice October 6, 2026 [XAF] Service Alert: Disruption Affecting Mobile Money Collections 22m
Started Oct 06, 2026, 10:17 AM UTC· resolved Oct 06, 2026, 10:39 AM UTC
- identified Oct 06, 2026, 10:17 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some XAF Mobile Money collections through Orange Money Cameroun, which may prevent transactions from completing successfully. Our team is working with the affected provider to restore normal service, with further updates to follow. We apologize for the inconvenience and thank you for your patience.
- resolved Oct 06, 2026, 10:39 AM UTC
We are pleased to inform you that the disruption which affected some XAF Mobile Money collections through Orange Money Cameroun has been successfully resolved. Thank you for your patience and understanding
Notice October 6, 2026 [NGN] Service Restored: Disruption Affecting Card Payments 19h 43m
Started Oct 06, 2026, 10:15 AM UTC· resolved Oct 07, 2026, 05:58 AM UTC
- identified Oct 06, 2026, 10:15 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some NGN card payments, which may prevent transactions from completing successfully. The affected service provider is aware of the issue and is working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.
- resolved Oct 07, 2026, 05:58 AM UTC
We are pleased to inform you that the disruption which affected some NGN card payments preventing transactions from completing successfully has been resolved. Thank you for your patience and understanding
Notice October 2, 2026 Service Restored: Issue with Refunds Initiation 5d 15h
Started Oct 02, 2026, 08:09 PM UTC· resolved Oct 08, 2026, 11:58 AM UTC
- investigating Oct 02, 2026, 08:09 PM UTC
Dear Valued Merchant, Some enterprise merchants are currently unable to initiate refunds on F4B due to an error encountered during the process. Our teams are actively investigating the issue and working to restore normal refund processing. Further updates will be shared as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding.
- resolved Oct 08, 2026, 11:58 AM UTC
We are pleased to inform you that the issue with refund initiation on F4B has been resolved. Thank you for your patience and understanding
Notice October 2, 2026 [NGN] Service Restored: Disruption Affecting NGN Payouts 2d 11h
Started Oct 02, 2026, 11:09 AM UTC· resolved Oct 04, 2026, 10:46 PM UTC
- identified Oct 02, 2026, 11:09 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some NGN payouts through NIBSS, which may delay the processing of transactions. Our team is working with NIBSS to restore normal service, with further updates to follow. We apologize for the inconvenience and thank you for your patience.
- resolved Oct 04, 2026, 10:46 PM UTC
We are pleased to inform you that the disruption which affected some NGN payouts through NIBSS has been successfully resolved. Thank you for your patience and understanding.
Notice October 1, 2026 [NGN] Service Restored: Disruption on NGN Card Collections through Interswitch 19h 18m
Started Oct 01, 2026, 10:53 AM UTC· resolved Oct 02, 2026, 06:11 AM UTC
- identified Oct 01, 2026, 10:53 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.
- resolved Oct 02, 2026, 06:11 AM UTC
We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding.
Notice October 1, 2026 [NGN] Service Restored: Intermittent Card Transaction Disruptions –
Started Oct 01, 2026, 09:28 AM UTC· resolved Oct 01, 2026, 09:28 AM UTC
- resolved Oct 01, 2026, 09:28 AM UTC
Dear Valued Merchant, You may have experienced intermittent disruptions affecting some NGN card transactions earlier today, resulting in some transactions failing. The issue has since been resolved and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding.
Notice September 30, 2026 [USD] Service Restored: Reduced Success Rate on Card Payments 2d 16h
Started Sep 30, 2026, 01:22 PM UTC· resolved Oct 03, 2026, 05:44 AM UTC
- investigating Sep 30, 2026, 01:22 PM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some USD card payments through Kenswitch, resulting in a reduced transaction success rate. We are working with the affected service provider to restore normal the service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience.
- investigating Oct 03, 2026, 05:44 AM UTC
We are pleased to inform you that the issue affecting some USD card payments through Kenswitch has been successfully resolved. Thank you for your patience and understanding.
- resolved Oct 03, 2026, 05:44 AM UTC
This incident has been resolved.
Major September 25, 2026 [XOF] Service Restored: Disruption on Collections through InTouch 16h 18m Collections APIs
Started Sep 25, 2026, 02:02 PM UTC· resolved Sep 26, 2026, 06:20 AM UTC
- identified Sep 25, 2026, 02:02 PM UTC
Dear Valued Merchant, We are currently seeing an intermittent disruption affecting some XOF collections through InTouch, with transactions remaining in pending status. The issue is being investigated, and we are working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Burkina Faso
- resolved Sep 26, 2026, 06:20 AM UTC
We are pleased to inform you that the disruption affecting XOF collections through InTouch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding.
Major September 25, 2026 [EGP] Service Restored: Fawry Pay Collections – Checkout JS
Started Sep 25, 2026, 06:33 AM UTC· resolved Sep 25, 2026, 06:33 AM UTC
- resolved Sep 25, 2026, 06:33 AM UTC
Dear Valued Merchant, You may have experienced disruptions with EGP collections through Fawry Pay earlier. We are pleased to inform you that the issue has been resolved and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets:
Major September 24, 2026 Issue with MTN Rwanda, 24th September 2026 19h 16m Collections APIs
Started Sep 24, 2026, 11:19 AM UTC· resolved Sep 25, 2026, 06:35 AM UTC
- identified Sep 24, 2026, 11:19 AM UTC
Dear Valued Merchant, We are currently seeing a disruption affecting some RWF Mobile Money payments through MTN Rwanda, which may prevent transactions from completing successfully. We are actively working with the service provider to resolve the issue and will continue to share updates as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Rwanda
- resolved Sep 25, 2026, 06:35 AM UTC
We are pleased to inform you that the disruption which affected some RWF Mobile Money payments through MTN Rwanda has been successfully resolved. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Rwanda
Major September 23, 2026 [NGN] Service Restored: Issue with Flutterwave MFB Recipient Verification and Notifications 5h 20m Collections APIs
Started Sep 23, 2026, 08:23 AM UTC· resolved Sep 23, 2026, 01:44 PM UTC
- identified Sep 23, 2026, 08:23 AM UTC
Dear Valued Merchant, We are currently experiencing a disruption affecting recipient name verification and transaction notifications for NGN payments. Our team is actively investigating the issue and working to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria
- resolved Sep 23, 2026, 01:44 PM UTC
We are pleased to inform you that the disruption affecting recipient name verification and transaction notifications for NGN payments has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Nigeria
Major September 23, 2026 [XOF] Service Restored: Mobile Money Collections – Collections APIs
Started Sep 23, 2026, 05:40 AM UTC· resolved Sep 23, 2026, 05:40 AM UTC
- resolved Sep 23, 2026, 05:40 AM UTC
Dear Valued Merchant, You may have experienced a disruption affecting XOF Mobile Money collections through Orange in Burkina Faso, which may have prevented some transactions from completing successfully. The issue has been resolved and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Burkina Faso
Major September 22, 2026 [GHS] Service Restored: MTN Mobile Money Service 13h Checkout JS
Started Sep 22, 2026, 04:37 PM UTC· resolved Sep 23, 2026, 05:38 AM UTC
- identified Sep 22, 2026, 04:37 PM UTC
Dear Valued Merchant, We are currently experiencing intermittent disruptions affecting GHS collections and payouts through MTN Mobile Money. We are working closely with the service provider to resolve the issue and restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana
- resolved Sep 23, 2026, 05:38 AM UTC
We are pleased to inform you that the intermittent disruption affecting GHS collections and payouts through MTN Mobile Money has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Ghana
Major September 17, 2026 [XOF] Service Restored: Disruption on XOF Mobile Money Collections through InTouch 6d 13h Collections APIs
Started Sep 17, 2026, 05:29 PM UTC· resolved Sep 24, 2026, 07:00 AM UTC
- identified Sep 17, 2026, 05:29 PM UTC
Dear Valued Merchant, We are currently experiencing a disruption affecting some XOF Mobile Money collections through InTouch, which may prevent transactions from completing successfully. Our team is actively working with the affected service provider to restore normal service. Further updates will be shared as progress is made. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Burkina Faso
- identified Sep 19, 2026, 01:16 PM UTC
We are now seeing transactions process successfully. The service has shown signs of recovery, and our team continues to monitor the situation closely to ensure stability. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Burkina Faso
- resolved Sep 24, 2026, 07:00 AM UTC
We are pleased to inform you that the disruption which affected some XOF Mobile Money collections through InTouch has been successfully resolved. We apologize for the inconvenience experienced and appreciate your continued understanding. Affected Services: Affected Markets: Burkina Faso
Major April 24, 2026 [Scheduled] Maintenance on Ghana Collection - T 14d 6h
Started Apr 24, 2026, 08:26 AM UTC· resolved May 08, 2026, 03:10 PM UTC
- scheduled Apr 24, 2026, 08:26 AM UTC
Dear All, We are pleased to inform you that the maintenance on MTN Ghana has been completed. Thank you for your patience and understanding.
- completed May 08, 2026, 03:10 PM UTC
The scheduled maintenance has been completed.
Major April 2, 2026 [Scheduled] Maintenance on Ghana Collection 36d 10h
Started Apr 02, 2026, 04:55 AM UTC· resolved May 08, 2026, 03:09 PM UTC
- scheduled Apr 02, 2026, 04:55 AM UTC
Dear All, We are pleased to inform you that the maintenance on MTN Ghana has been completed. Thank you for your patience and understanding.
- completed May 08, 2026, 03:09 PM UTC
The scheduled maintenance has been completed.
Major April 1, 2026 [Scheduled] Maintenance on Ghana Collection - New 36d 20h
Started Apr 01, 2026, 06:54 PM UTC· resolved May 08, 2026, 03:09 PM UTC
- scheduled Apr 01, 2026, 06:54 PM UTC
Dear All, We are pleased to inform you that the maintenance on MTN Ghana has been completed. Thank you for your patience and understanding.
- completed May 08, 2026, 03:09 PM UTC
The scheduled maintenance has been completed.