- Detected by Pingoru
- May 21, 2026, 12:00 AM UTC
- Resolved
- May 21, 2026, 12:00 AM UTC
- Duration
- —
Affected: Quick ShipQuick Ship - US Central - G
Timeline · 1 update
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in progress May 21, 2026, 12:00 AM UTC
Quick Ship - US Central - G customers are scheduled for the 2026.1.1 major Pilot upgrade: From: Wednesday, May 20, 8:00 PM Local Datacenter Time To: Wednesday, May 20, 11:00 PM Local Datacenter Time Note that your Pilot environment will be unavailable for a 30-45 minute window while it is being upgraded. Please plan accordingly. Testing is required. An all-clear message will be posted when the upgrade has been completed. If you encounter unexpected behavior, please open an EpicCare case and include the version in the details.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 10:00 PM UTC
- Resolved
- May 20, 2026, 10:00 PM UTC
- Duration
- —
Affected: Quick ShipQuick Ship - UK South
Timeline · 1 update
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in progress May 20, 2026, 10:00 PM UTC
Quick Ship - UK South customers are scheduled for the 2026.1.1 major Pilot upgrade: From: Wednesday, May 20, 11:00 PM Local Datacenter Time To: Thursday, May 21, 3:00 AM Local Datacenter Time Note that your Pilot environment will be unavailable for a 30-45 minute window while it is being upgraded. Please plan accordingly. Testing is required. An all-clear message will be posted when the upgrade has been completed. If you encounter unexpected behavior, please open an EpicCare case and include the version in the details.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 09:00 PM UTC
- Resolved
- May 20, 2026, 09:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved May 20, 2026, 09:00 PM UTC
Routine monthly operating system patches and security updates will be applied to Prophet 21 - UK Non-Production SQL servers. During this period, we will implement critical updates to our server operating systems to ensure the security and stability of our infrastructure. During the maintenance window, your system will experience temporary downtime and possible intermittent access issues. From: Wednesday, May 20, 10:00 PM Local Datacenter Time To: Thursday, May 21, 4:00 AM Local Datacenter Time A notification will be posted once the maintenance has been completed.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:40 PM UTC
- Resolved
- May 02, 2026, 10:07 PM UTC
- Duration
- 27m
Affected: PropelloPropello - Americas
Timeline · 2 updates
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identified May 02, 2026, 09:40 PM UTC
We are currently investigating an issue with customer support hotlines in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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resolved May 02, 2026, 10:07 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:37 PM UTC
- Resolved
- May 02, 2026, 10:07 PM UTC
- Duration
- 30m
Affected: EagleEagle - CanadaEagle - WestEagle - EastEagle - North WestEagle - South EastEagle - South WestEagle - North CentralEagle - South CentralEagle - Private Cloud - Americas
Timeline · 2 updates
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identified May 02, 2026, 09:37 PM UTC
We are currently investigating an issue with customer support hotlines in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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resolved May 02, 2026, 10:07 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 08:27 PM UTC
- Resolved
- May 03, 2026, 02:17 PM UTC
- Duration
- 17h 50m
Affected: BisTrack, LumberTrack, VisionBisTrackLumberTrackVisionEagleEpicor Payment GatewayPropelloProphet 21Propello - AmericasBisTrack, LumberTrack, Vision - AmericasEpicor Payment Gateway - AmericasProphet 21 - AmericasBisTrack Private Cloud - UKSecure Card Entry – AmericasLumberTrack - Private CloudVision - Private CloudBisTrack - US WestEagle - CanadaBisTrack - US EastEagle - WestProphet 21 - EnterpriseProphet 21 - UKEagle - EastBisTrack - US CentralProphet 21 - CanadaEagle - North WestBisTrack - Central CanadaProphet 21 - AustraliaBisTrack - UK SouthEagle - South EastProphet 21 Private Cloud - AmericasBisTrack - Private CloudEagle - South WestBisTrack - Private Cloud - UKEagle - North CentralEagle - South CentralEagle - Private Cloud - AmericasKinetic Private Cloud - AmericasKinetic - AmericasKinetic - CanadaKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - GermanyBisTrack, LumberTrack, VisionBisTrackLumberTrackVisionEagleEpicor Payment GatewayPropelloProphet 21Propello - AmericasBisTrack, LumberTrack, Vision - AmericasEpicor Payment Gateway - AmericasProphet 21 - AmericasBisTrack Private Cloud - UKSecure Card Entry – AmericasLumberTrack - Private CloudVision - Private CloudBisTrack - US WestEagle - CanadaBisTrack - US EastEagle - WestProphet 21 - EnterpriseProphet 21 - UKEagle - EastBisTrack - US CentralKinetic - CanadaProphet 21 - CanadaEagle - North WestBisTrack - Central CanadaKinetic - G - AmericasProphet 21 - AustraliaBisTrack - UK SouthEagle - South EastProphet 21 Private Cloud - AmericasBisTrack - Private CloudEagle - South WestKinetic - SingaporeBisTrack - Private Cloud - UKEagle - North CentralEagle - South CentralKinetic - UKEagle - Private Cloud - AmericasKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaKinetic Private Cloud - AmericasEpicor Senior Living - G - AustraliaKinetic - AmericasKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKineticKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKinetic - Germany
Timeline · 4 updates
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identified May 02, 2026, 08:27 PM UTC
We are currently investigating an incident that is impacting a subset of customers utilizing the Epicor Payment Gateway . We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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monitoring May 02, 2026, 10:04 PM UTC
The Epicor Payment Gateway incident has been resolving. Some users may continue to experience intermittent performance degradation. Our Payment Gateway Operations team is actively monitoring system performance. We will provide an additional update once full service stability has been confirmed.
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identified May 03, 2026, 02:15 PM UTC
The Epicor Payment Gateway issue is resolved. Please get in touch with the Epicor support team if you experience payment issues.
-
resolved May 03, 2026, 02:17 PM UTC
The Epicor Payment Gateway issue is resolved. Please get in touch with the Epicor support team if you experience payment issues.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 04:33 AM UTC
- Resolved
- May 02, 2026, 06:48 AM UTC
- Duration
- 2h 15m
Affected: Epicor CPQEpicor CPQ - AmericasEpicor CPQ - EuropeEpicor CPQEpicor CPQ - AmericasEpicor CPQ - EuropeEpicor CPQEpicor CPQ - AmericasEpicor CPQ - Europe
Timeline · 2 updates
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investigating May 02, 2026, 04:33 AM UTC
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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resolved May 02, 2026, 06:48 AM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions. Note: If you are experiencing issues with Output Builders, please try to restart the Output Builder. If that does not resolve the problem, then redownload and reinstall.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 01:43 PM UTC
- Resolved
- Apr 30, 2026, 01:48 PM UTC
- Duration
- 5m
Affected: Epicor TestEpicor TestEpicor TestEpicor Test
Timeline · 3 updates
-
identified Apr 30, 2026, 01:43 PM UTC
Epicor Test - Outage
-
identified Apr 30, 2026, 01:46 PM UTC
We have identified the issue. Epicor Test
-
resolved Apr 30, 2026, 01:48 PM UTC
Issue resolved. Epicor Test
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 05:30 PM UTC
- Resolved
- Apr 29, 2026, 05:31 PM UTC
- Duration
- 1m
Affected: WorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for Teams
Timeline · 2 updates
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identified Apr 29, 2026, 05:30 PM UTC
On April 29, 2026, between approximately 12:20 PM and 05:00 PM UTC, the Workato platform experienced a degradation with Workato Genies. Customers may observed that Genies did not fetch results from Knowledge Bases leading to inaccurate responses from Genies. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
-
resolved Apr 29, 2026, 05:31 PM UTC
Incident closed.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 05:27 PM UTC
- Resolved
- Apr 29, 2026, 06:29 PM UTC
- Duration
- 1h 2m
Affected: Kinetic - AmericasKineticKineticKinetic - AmericasKineticKineticKineticKinetic - AmericasKineticKinetic - AmericasKineticKinetic - AmericasKineticKinetic
Timeline · 2 updates
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identified Apr 29, 2026, 05:27 PM UTC
We are currently investigating an printing outage that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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resolved Apr 29, 2026, 06:29 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 09:56 AM UTC
- Resolved
- Apr 29, 2026, 02:48 PM UTC
- Duration
- 4h 52m
Affected: KineticKinetic - AustraliaKinetic - AustraliaKineticKinetic - AustraliaKinetic - AustraliaKineticKinetic - AustraliaKineticKineticKinetic - AustraliaKineticKinetic - AustraliaKineticKinetic - AustraliaKineticKinetic - AustraliaKineticKineticKinetic - Australia
Timeline · 2 updates
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identified Apr 29, 2026, 09:56 AM UTC
We would like to clarify that only multi-Tenant systems are affected by this wide printing issue. All other systems in the regions are NOT affected. We are working to establish a standalone SSRS utility provisioned with NTLM authentication. This will allow to have printing operational once again. Further updates will be provided as available.
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resolved Apr 29, 2026, 02:48 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 12:00 AM UTC
- Resolved
- Apr 28, 2026, 12:01 AM UTC
- Duration
- 1m
Affected: WorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for Teams
Timeline · 2 updates
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identified Apr 28, 2026, 12:00 AM UTC
On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation with Knowledge Bases. Customers may observed that Workato Genies did not respond to user queries. Users may also have observed "Assign task to Genie" actions failing with an "AI didn't respond in time" error message. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
-
resolved Apr 28, 2026, 12:01 AM UTC
Incident closed.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 10:00 PM UTC
- Resolved
- Apr 27, 2026, 10:00 PM UTC
- Duration
- —
Affected: Recipe runtimeWorkbotWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkatoWebsiteRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsiteRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityRecipe job processingWorkbot for WorkplaceWorkbot for SlackWorkbot for TeamsWorkatoWebsite
Timeline · 1 update
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identified Apr 27, 2026, 10:00 PM UTC
On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation in its Genie services. Customers may have experienced "AI didn't respond in time" error message when interacting with Genies. The issue has now been resolved, and customers should no longer see this error message. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 10:27 AM UTC
- Resolved
- Apr 27, 2026, 03:02 PM UTC
- Duration
- 4h 35m
Affected: Kinetic - AmericasKinetic - CanadaKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - AmericasKinetic - CanadaKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - AmericasKinetic - United Arab EmiratesKinetic - CanadaKinetic - GermanyKinetic - SingaporeKinetic - IndiaKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - G - AmericasKineticKinetic - AustraliaKineticKinetic - AustraliaKinetic - AmericasKinetic - United Arab EmiratesKinetic - CanadaKinetic - GermanyKinetic - SingaporeKinetic - IndiaKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AmericasKinetic - United Arab EmiratesKinetic - CanadaKinetic - GermanyKinetic - SingaporeKinetic - IndiaKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKineticKinetic - AustraliaKinetic - AustraliaKinetic - IndiaKineticKinetic - United Arab EmiratesKinetic - AmericasKinetic - CanadaKinetic - GermanyKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKinetic - IndiaKineticKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - AmericasKinetic - CanadaKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - GermanyKinetic - IndiaKinetic - United Arab EmiratesKinetic - GermanyKinetic - AmericasKinetic - CanadaKinetic - SingaporeKinetic - UKKinetic - MT/ExpressKinetic - EnterpriseKinetic - G – Life Sciences - AmericasKinetic – G – Life Sciences – AustraliaEpicor Senior Living - G - AustraliaKinetic - G - AmericasKinetic - AustraliaKinetic - IndiaKinetic - United Arab EmiratesKineticKinetic - Germany
Timeline · 2 updates
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investigating Apr 27, 2026, 10:27 AM UTC
We have identified an issue affecting the Smart Client interface in your region over the weekend. At this time, end users are unable to download or update the Smart Client for any instance. This may particularly impact environments where the auto-update feature is enabled. Please note: · The backend system is not affected. · All Kinetic instances remain fully operational. · Users can continue to access Kinetic via the web interface. · Access via Smart Client is currently unavailable, including Classic screens. Our team is actively working to restore full Smart Client functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
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resolved Apr 27, 2026, 03:02 PM UTC
The Smart Client interface should now be fully operational in your region. If you continue to experience any issues when accessing the interface, we recommend restarting your site via the Cloud Management Portal. If the Cloud Management Portal is not available in your region, please contact the Epicor team through the EpicCare Service Portal to request a restart of your instance. Thank you for your patience during this time. Should you have any questions or concerns, please do not hesitate to submit a ticket via the EpicCare Service Portal.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 12:15 AM UTC
- Resolved
- Apr 27, 2026, 01:31 AM UTC
- Duration
- 1h 16m
Affected: Epicor Senior Living - G - AustraliaKineticEpicor Senior Living - G - AustraliaKineticEpicor Senior Living - G - AustraliaKineticKineticEpicor Senior Living - G - AustraliaEpicor Senior Living - G - AustraliaKineticKineticEpicor Senior Living - G - AustraliaKineticKineticKineticEpicor Senior Living - G - AustraliaKineticEpicor Senior Living - G - AustraliaKinetic
Timeline · 2 updates
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identified Apr 27, 2026, 12:15 AM UTC
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
-
resolved Apr 27, 2026, 01:31 AM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2026, 05:00 PM UTC
- Resolved
- Apr 26, 2026, 12:00 AM UTC
- Duration
- 7h
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2026, 01:47 PM UTC
- Resolved
- Apr 25, 2026, 01:48 PM UTC
- Duration
- 1m
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2026, 01:47 PM UTC
- Resolved
- Apr 25, 2026, 01:48 PM UTC
- Duration
- 1m
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2026, 01:00 AM UTC
- Resolved
- Apr 25, 2026, 04:00 AM UTC
- Duration
- 3h
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 06:49 PM UTC
- Resolved
- Apr 25, 2026, 09:24 PM UTC
- Duration
- 1d 2h
Affected: Kinetic - G - AmericasKineticKinetic - G - AmericasKineticKinetic - G - AmericasKinetic - G - AmericasKineticKineticKinetic - G - AmericasKinetic - G - AmericasKineticKineticKinetic - G - AmericasKineticKinetic - G - AmericasKinetic
Timeline · 6 updates
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investigating Apr 24, 2026, 06:49 PM UTC
A subset of customers is currently experiencing issues accessing the read‑only replica. Standard user access and integrations using the Kinetic API are not impacted. Only direct SQL read‑only connections are affected.
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investigating Apr 24, 2026, 08:01 PM UTC
We have identified the issue and remediation is now in progress.
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investigating Apr 24, 2026, 11:41 PM UTC
The remediation is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
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investigating Apr 25, 2026, 05:06 AM UTC
The remediation for this issue is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
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investigating Apr 25, 2026, 08:33 AM UTC
The remediation for this issue is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
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resolved Apr 25, 2026, 09:24 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 09:00 AM UTC
- Resolved
- Apr 23, 2026, 04:00 PM UTC
- Duration
- 7h
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 04:00 AM UTC
- Resolved
- Apr 23, 2026, 08:00 AM UTC
- Duration
- 4h
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 03:00 AM UTC
- Resolved
- Apr 23, 2026, 07:00 AM UTC
- Duration
- 4h
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 03:00 AM UTC
- Resolved
- Apr 22, 2026, 09:00 AM UTC
- Duration
- 6h
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 03:00 AM UTC
- Resolved
- Apr 22, 2026, 03:00 AM UTC
- Duration
- —
Read the full incident report →
