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We are currently investigating an incident that may be causing degraded performance in Production environment for some customers in US region. Customers may experience slow response times or intermittent delays while using the service. Our technical teams are actively investigating and working to restore normal performance. We apologize for any disruption and will provide the next update within 60 minutes, or sooner if there is a significant change.

We have identified the root cause of degraded performance affecting Production environment for some customers in US region . Our technical teams are implementing corrective actions to restore normal performance levels. Customers may continue to experience delays or slower-than-expected response times while remediation is in progress. We will provide the next update within 30 minutes, or sooner if normal performance is restored.

Corrective mitigation is currently being applied to address the degraded performance affecting some customers in the US Production environment. Our technical teams are monitoring service health closely as the remediation progresses. Customers may continue to experience delays or slower-than-expected response times during this work. The incident is not yet considered resolved. We will provide the next update within 30 minutes.

Corrective mitigation measures continues to be applied to address the degraded performance affecting some customers in the Americas Production environment. Our technical teams are monitoring service health closely as the remediation progresses. Customers may continue to experience delays or slower-than-expected response times during this work. The incident is not yet considered resolved. We will provide the next update within 60 minutes.

Corrective mitigation measures continues to be applied to address the degraded performance affecting some customers in the Americas Production environment. Our technical teams are monitoring service health closely as the remediation progresses. Customers may continue to experience delays or slower-than-expected response times during this work. The incident is not yet considered resolved. We will provide the next update within 60 minutes.

We identified a service issue that temporarily affected performance for certain customers in the Americas region. Service performance is improving, and our teams are monitoring closely to confirm that response times have returned to expected levels. Our teams are continuing their investigation into the root cause while closely monitoring the environment to ensure ongoing stability. We apologize for any inconvenience experienced and will provide further updates as they become available.

We identified a service issue that temporarily impacted performance for a subset of customers in the Americas region. Service responsiveness is improving, and we are observing positive recovery trends as response times continue to normalize. Our teams remain engaged in determining the root cause and are closely observing the environment to ensure sustained stability. We apologize for any inconvenience and will share further updates as new information becomes available.

We identified a service issue that temporarily impacted performance for a subset of customers in the Americas region. Conditions have improved, and key performance indicators continue to trend toward normal operating levels. Our teams are actively reviewing the incident to identify the underlying cause while maintaining enhanced monitoring across the environment. We apologize for any inconvenience and will provide additional updates as they become available.

We previously identified an issue that affected performance for a subset of customers in the Americas region. Service health continues to improve, and current metrics indicate that system performance is returning to expected levels. Our teams are continuing to monitor the environment to ensure continued stability. We appreciate your patience and will share further updates as they become available.

We previously identified a performance issue affecting a subset of customers in the Americas region. Service metrics continue to show improvement, with the environment operating within expected parameters. Our teams remain engaged and are closely monitoring the platform to ensure ongoing stability. We appreciate your patience and will provide further updates as warranted.

We previously identified a performance issue impacting a subset of customers in the Americas region. Current monitoring indicates that service levels remain stable, with performance operating within normal expectations. Our teams continue to closely observe the environment to ensure a consistent customer experience. We appreciate your patience and will provide additional updates if there are any significant developments.

We previously reported a performance degradation affecting a subset of customers in the Americas region. Current service indicators remain healthy, and system responsiveness continues to operate within expected thresholds. Our teams continue to closely observe the environment to ensure a consistent customer experience. We appreciate your patience and will provide additional updates if there are any significant developments.

We previously reported a service disruption affecting a subset of customers in the Americas region. Current observations show normal platform behavior, with application responsiveness remaining within expected ranges. Our teams continue to closely observe the environment to ensure a consistent customer experience. We appreciate your patience and will provide additional updates if there are any significant developments.

We previously communicated a service disruption affecting a subset of customers in the Americas region. Current performance metrics indicate that services are operating normally, and no further impact has been observed. Our teams remain engaged and continue to review the environment to confirm ongoing reliability. Thank you for your patience, and we will share any notable developments as they arise.

The degraded performance affecting Kinetic for some customers in America region has been resolved. Service performance has returned to expected levels, and our teams have confirmed stability through monitoring. We apologize for the disruption and appreciate your patience while we worked to restore normal performance. If you continue to experience any issues, please raise a ticket through the EpicCare Service Portal.

We are currently investigating an incident affecting availability of Kinetic Government Cloud for some customers in America Production. Our technical teams are fully engaged and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide the next update within 30 minutes, or sooner if there is a significant change.

We have identified the root cause of the incident affecting availability of Kinetic Government Cloud for some customers in America. Our technical teams are implementing corrective actions to restore service. We apologize for the continued disruption and will provide the next update within 30 minutes, or sooner if service is restored.

The incident affecting availability of Kinetic Government for some customers in America has been resolved. Service has been restored, and our teams have confirmed that the system is operating normally. We apologize for the disruption and appreciate your patience while we worked to restore service. If you continue to experience any issues, please raise a ticket through the EpicCare

We are currently investigating an incident that is impacting a subset of customers using the Parallels client to access Prophet 21 . We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

The issue has been corrected.

We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.

We have identified the root cause of the incident affecting availability of Kinetic for some customers in Americas. Our technical teams are implementing corrective actions to restore service. We apologize for the continued disruption and will provide the next update within 30 minutes, or sooner if service is restored.

The incident affecting availability of Kinetic for some customers in Americas has been resolved. Service has been restored, and our teams have confirmed that the system is operating normally. We apologize for the disruption and appreciate your patience while we worked to restore service. If you continue to experience any issues, please raise a ticket through the EpicCare Service Portal.

We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.

We have identified the underlying cause of the issue and are actively working on remediation.

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.