Is Epicor down?
Last checked 1h agoNo incidents right now.
Epicor is operational right now. Last checked 1h ago; the most recent incident resolved 5h ago.
Real-time Epicor status, recent outages, and incident history — pulled directly from Epicor's official status page at https://status.epicor.com every 5 minutes. Pingoru tracks 174 Epicor services and has captured 247 incidents in the last 90 days (91.66% uptime). Get email, Slack, Discord, or webhook alerts the moment Epicor reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- WorkatoRecipe runtimeWorkbotAPI gatewayEmail notificationsWebhook ingestionOn-premise connectivityWebsiteRecipe job processingWorkbot for Workplace
Timeline · 2 updates
- investigating · Jun 11, 2026, 03:20 AM UTC
We are investigating an issue impacting Workato Genies. Customers may encounter errors or experience delays when interacting with Genies. We will share additional information as soon as it is available.
- resolved · Jun 11, 2026, 05:23 AM UTC
This issue has been resolved. Customers who experienced errors or delays when interacting with Genies should find that conversations are working as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Latest: This issue has been resolved. Customers who experienced errors or delays when interacting with Genies should find that conversations are working as expected. If you continue to exp…
-
- Prophet 21 - AmericasProphet 21Prophet 21Prophet 21Prophet 21Prophet 21 - AmericasProphet 21Prophet 21 - AmericasProphet 21Prophet 21 - Americas
Timeline · 4 updates
- identified · Jun 10, 2026, 10:46 AM UTC
We are currently investigating an incident affecting availability of Prophet 21 systems for some customers in Americas after 2026.1.5873 upgrade. Our technical teams are fully engaged and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide the next update within 60 minutes, or sooner if there is a significant change.
- identified · Jun 10, 2026, 11:23 AM UTC
We are continuing to investigate the incident affecting availability of Prophet 21 for some customers in Americas for Play environment. The root cause has not yet been confirmed. Our teams are continuing to review service health, system activity, and related components to determine the cause and restore service. We apologize for the ongoing disruption and will provide the next update within 60 minutes, or sooner if there is a significant change.
- identified · Jun 10, 2026, 12:00 PM UTC
We have identified the root cause of the incident affecting availability of Prophet 21 for some customers in in Americas for Play environment. Our technical teams are implementing corrective actions to restore service. We apologize for the continued disruption and will provide the next update within 60 minutes, or sooner if service is restored.
- resolved · Jun 10, 2026, 12:29 PM UTC
The incident affecting availability of Prophet 21 for some customers in Americas for Play environment has been resolved. Service has been restored, and our teams have confirmed that the system is operating normally. We apologize for the disruption and appreciate your patience while we worked to restore service. If you continue to experience any issues, please raise a ticket through the EpicCare Service Portal.
Latest: The incident affecting availability of Prophet 21 for some customers in Americas for Play environment has been resolved. Service has been restored, and our teams have confirmed tha…
-
- Epicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for Automotive
Timeline · 2 updates
- identified · May 29, 2026, 11:25 AM UTC
We are currently working on an incident that is impacting all catalog services. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
- resolved · May 29, 2026, 12:44 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Latest: We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any co…
-
- Epicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for AutomotiveEpicor Catalog for Automotive, Catalog User Interface: ProductionEpicor Catalog for Automotive, API: ProductionEpicor Catalog for Automotive
Timeline · 3 updates
- investigating · May 27, 2026, 05:15 PM UTC
We are currently working on an incident that is impacting Epicor Catalog causing degraded performance. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
- investigating · May 27, 2026, 08:33 PM UTC
Resolved - We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
- resolved · May 27, 2026, 08:35 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.
Latest: We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any co…
-
- Recipe job processingWorkatoRecipe job processingWorkatoRecipe job processingWorkatoRecipe job processingWorkatoRecipe job processingWorkato
Timeline · 3 updates
- investigating · May 26, 2026, 10:44 AM UTC
We are investigating an issue impacting Custom Connectors. Some customers may observe "Failed to load connections" errors and recipe failures. We will share additional information as soon as it is available.
- identified · May 26, 2026, 12:36 PM UTC
We have identified the underlying cause of the issue and are actively working on remediation.
- resolved · May 26, 2026, 05:50 PM UTC
After further monitoring, this incident is now considered resolved. Customers should now be able to load connections for Custom connectors without error. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Latest: After further monitoring, this incident is now considered resolved. Customers should now be able to load connections for Custom connectors without error. Failed jobs may be repeate…
-
See the full Epicor outage history
40 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Epicor outage history →Or sign up free to get alerts when Epicor breaks · 10 free monitors · No credit card
- Issue with Genie Conversations ResolvedStarted Jun 11, 2026, 03:20 AM UTC · Resolved Jun 11, 2026, 05:23 AM UTC · 2h 2m
- Started Jun 10, 2026, 10:46 AM UTC · Resolved Jun 10, 2026, 12:29 PM UTC · 1h 43m
- Epicor Catalog for Automotive ResolvedStarted May 29, 2026, 11:25 AM UTC · Resolved May 29, 2026, 12:44 PM UTC · 1h 19m
- Epicor Catalog for Automotive ResolvedStarted May 27, 2026, 05:15 PM UTC · Resolved May 27, 2026, 08:35 PM UTC · 3h 20m
- Custom Connector - Connection Issues ResolvedStarted May 26, 2026, 10:44 AM UTC · Resolved May 26, 2026, 05:50 PM UTC · 7h 5m
- Started May 21, 2026, 09:04 AM UTC · Resolved May 21, 2026, 12:20 PM UTC · 3h 15m
- Ongoing Issue ResolvedStarted May 13, 2026, 07:55 AM UTC · Resolved May 13, 2026, 07:56 AM UTC · 1m
- API Platform Service Disruption ResolvedStarted May 08, 2026, 07:14 AM UTC · Resolved May 08, 2026, 07:13 PM UTC · 11h 58m