Epicor incident

Kinetic - Australia

Major Resolved View vendor source →
Started
Apr 29, 2026, 09:56 AM UTC
Resolved
Apr 29, 2026, 02:48 PM UTC
Duration
4h 52m
Detected by Pingoru
Apr 29, 2026, 09:56 AM UTC

Affected components

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Update timeline

  1. identified Apr 29, 2026, 09:56 AM UTC

    We would like to clarify that only multi-Tenant systems are affected by this wide printing issue. All other systems in the regions are NOT affected. We are working to establish a standalone SSRS utility provisioned with NTLM authentication. This will allow to have printing operational once again. Further updates will be provided as available.

  2. resolved Apr 29, 2026, 02:48 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time. Please do not hesitate to raise a ticket in EpicCare if you have any concerns or questions.

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