- Detected by Pingoru
- May 29, 2026, 04:15 PM UTC
- Resolved
- May 29, 2026, 05:19 PM UTC
- Duration
- 1h 3m
Affected: EBSCOadminEBSCOhost Research DatabasesEBSCO Discovery ServiceEBSCO Experience Manager
Timeline · 3 updates
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investigating May 29, 2026, 04:15 PM UTC
We have received reports that multiple interfaces are currently unavailable. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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monitoring May 29, 2026, 04:44 PM UTC
We have identified the issues impacting services deployed fixes. Our engineering teams are currently monitoring and we will update this page when more information is available.
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resolved May 29, 2026, 05:19 PM UTC
The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 03:38 PM UTC
- Resolved
- May 12, 2026, 04:04 PM UTC
- Duration
- 25m
Affected: EBSCO eBooks
Timeline · 2 updates
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investigating May 12, 2026, 03:38 PM UTC
We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved May 12, 2026, 04:04 PM UTC
The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 03:52 PM UTC
- Resolved
- May 08, 2026, 04:57 PM UTC
- Duration
- 1h 5m
Affected: EBSCO eBooks
Timeline · 3 updates
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investigating May 08, 2026, 03:52 PM UTC
We have received reports of an issue with **eBooks***, specifically, **users receiving an error when attempting to access full text for some titles**. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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identified May 08, 2026, 04:31 PM UTC
The issue has been identified and a fix is being implemented.
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resolved May 08, 2026, 04:57 PM UTC
The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 08:51 PM UTC
- Resolved
- May 05, 2026, 12:18 AM UTC
- Duration
- 3h 27m
Affected: GOBI
Timeline · 3 updates
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investigating May 04, 2026, 08:51 PM UTC
GOBI is currently unavailable. We are urgently working to restore access. We apologize for this interruption.
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monitoring May 04, 2026, 10:37 PM UTC
GOBI is now available, and we are monitoring to ensure continued availability. Thank you for your patience!
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resolved May 05, 2026, 12:18 AM UTC
This incident has been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 01:12 PM UTC
- Resolved
- Apr 09, 2026, 12:34 PM UTC
- Duration
- 23h 21m
Affected: EBSCO eBooks
Timeline · 2 updates
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investigating Apr 08, 2026, 01:12 PM UTC
We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Apr 09, 2026, 12:34 PM UTC
The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 02:05 PM UTC
- Resolved
- Mar 27, 2026, 02:27 PM UTC
- Duration
- 22m
Affected: Full Text Finder Resolver
Timeline · 2 updates
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investigating Mar 27, 2026, 02:05 PM UTC
We have received reports of an issue with Full Text Finder Resolver, specifically, customers are getting an upstream request timeout error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Mar 27, 2026, 02:27 PM UTC
The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 04:15 PM UTC
- Resolved
- Mar 26, 2026, 04:25 PM UTC
- Duration
- 9m
Affected: EBSCOhost Research DatabasesEBSCO Discovery Service
Timeline · 2 updates
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investigating Mar 26, 2026, 04:15 PM UTC
We have received reports of issues with EBSCOhost and EBSCO Discovery Service, specifically, personalization features, functionality, and resource linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Mar 26, 2026, 04:25 PM UTC
The issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 14, 2026, 03:39 PM UTC
- Resolved
- Mar 14, 2026, 04:16 PM UTC
- Duration
- 37m
Affected: Flipster
Timeline · 2 updates
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investigating Mar 14, 2026, 03:39 PM UTC
We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Mar 14, 2026, 04:16 PM UTC
The issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 10:47 AM UTC
- Resolved
- Mar 10, 2026, 01:16 PM UTC
- Duration
- 2h 29m
Affected: EBSCOhost Research Databases
Timeline · 2 updates
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investigating Mar 10, 2026, 10:47 AM UTC
We have received reports of an issue with PDFs not displaying on EBSCOHOST. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Mar 10, 2026, 01:16 PM UTC
The issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 04, 2026, 11:38 PM UTC
- Resolved
- Mar 05, 2026, 02:35 AM UTC
- Duration
- 2h 57m
Affected: Stacks
Timeline · 2 updates
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investigating Mar 04, 2026, 11:38 PM UTC
We have received reports of an issue with Stacks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Mar 05, 2026, 02:35 AM UTC
The issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 07:21 PM UTC
- Resolved
- Mar 03, 2026, 07:40 PM UTC
- Duration
- 18m
Affected: Additional Services
Timeline · 3 updates
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investigating Mar 03, 2026, 07:21 PM UTC
We have received reports of an issue with retrieval of Full Text Articles. This is an intermittent issue. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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investigating Mar 03, 2026, 07:21 PM UTC
We are continuing to investigate this issue.
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resolved Mar 03, 2026, 07:40 PM UTC
The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 02:06 PM UTC
- Resolved
- Jan 23, 2026, 03:12 AM UTC
- Duration
- 13h 5m
Affected: FOLIOFull Text Finder ResolverHoldings and Link ManagementPublication Finder
Timeline · 5 updates
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investigating Jan 22, 2026, 02:06 PM UTC
We are currently experiencing a delay in changes made in Holdings Management or the EHoldings App in FOLIO being reflected in a timely fashion. This will result in selections/deselections made not appearing in Holdings and Link Management, the EHoldings App in FOLIO, Publication Finder and the Full Text Finder Link Resolver. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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investigating Jan 22, 2026, 02:31 PM UTC
We are continuing to investigate this issue.
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identified Jan 22, 2026, 05:09 PM UTC
The issue has been identified and a fix is being implemented.
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identified Jan 22, 2026, 05:20 PM UTC
We are continuing to work on a fix for this issue.
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resolved Jan 23, 2026, 03:12 AM UTC
The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 03:07 PM UTC
- Resolved
- Jan 17, 2026, 01:06 AM UTC
- Duration
- 4d 9h
Affected: EBSCO eBooks
Timeline · 4 updates
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investigating Jan 12, 2026, 03:07 PM UTC
We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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investigating Jan 15, 2026, 02:10 PM UTC
Our engineering teams continue to investigate reports of an issue with accessing eBooks and we will update this page when more information is available.
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identified Jan 15, 2026, 07:11 PM UTC
Our Technology teams are currently working to resolve this issue for all customers, and in parallel we are incrementally restoring access to titles that were missing from the eBook Collection database. This process is underway and we expect most customers' access will be restored within the next 12-24 hours. We will provide further updates via EBSCO Status https://status.ebsco.com when all access has been restored. We apologize for the inconvenience.
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resolved Jan 17, 2026, 01:06 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 07:27 PM UTC
- Resolved
- Dec 19, 2025, 07:41 PM UTC
- Duration
- 14m
Affected: DynaMed DecisionsDynaMedDynaMedexDynamic HealthEBSCOhost Research DatabasesEBSCO Discovery ServiceExploraFlipsterFOLIOFull Text Finder ResolverNoveList
Timeline · 3 updates
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investigating Dec 19, 2025, 07:27 PM UTC
We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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monitoring Dec 19, 2025, 07:33 PM UTC
Our engineering teams have identified the issue impacting personalization and are monitoring a resolution. Services should be returning to normal at this time. We will update this page when more information is available.
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resolved Dec 19, 2025, 07:41 PM UTC
The issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Dec 12, 2025, 12:47 PM UTC
- Resolved
- Dec 12, 2025, 02:01 PM UTC
- Duration
- 1h 13m
Affected: EBSCO eBooks
Timeline · 3 updates
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investigating Dec 12, 2025, 12:47 PM UTC
We have received reports of an issue with accessing EBSCO eBooks full text. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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investigating Dec 12, 2025, 01:16 PM UTC
We are continuing to investigate this issue.
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resolved Dec 12, 2025, 02:01 PM UTC
The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Nov 21, 2025, 04:31 PM UTC
- Resolved
- Nov 21, 2025, 05:47 PM UTC
- Duration
- 1h 15m
Affected: EBSCO eBooks
Timeline · 2 updates
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investigating Nov 21, 2025, 04:31 PM UTC
We have received reports of users receiving an error message when accessing the EBSCO eBook Viewer through EZProxy. Our engineering teams have identified the issue and are working to implement a resolution. In the meantime, to temporarily resolve this issue, the following stanza can be added to the Never Proxy section of the EZProxy Configuration file. viewer.ebscohost.com
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resolved Nov 21, 2025, 05:47 PM UTC
The issue users reported of receiving an error message when accessing the EBSCO eBook Viewer through EZproxy are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 02:31 PM UTC
- Resolved
- Nov 18, 2025, 08:26 PM UTC
- Duration
- 5h 54m
Affected: BiblioGraph
Timeline · 2 updates
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investigating Nov 18, 2025, 02:31 PM UTC
We have received reports of latency / slowness with Bibliograph. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Nov 18, 2025, 08:26 PM UTC
The latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Nov 12, 2025, 11:41 PM UTC
- Resolved
- Nov 12, 2025, 11:48 PM UTC
- Duration
- 7m
Affected: EBSCOhost Research DatabasesEBSCO Discovery ServiceFull Text Finder ResolverMosaicNoveList
Timeline · 2 updates
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investigating Nov 12, 2025, 11:41 PM UTC
We have received reports of an issue with EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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resolved Nov 12, 2025, 11:48 PM UTC
The issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Oct 31, 2025, 04:40 AM UTC
- Resolved
- Oct 31, 2025, 07:00 AM UTC
- Duration
- 2h 20m
Affected: EBSCOhost Research DatabasesEBSCO Discovery ServiceEBSCO Experience ManagerPublication Finder
Timeline · 3 updates
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investigating Oct 31, 2025, 04:40 AM UTC
We have received reports of an issue with ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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investigating Oct 31, 2025, 04:42 AM UTC
We are continuing to investigate this issue.
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resolved Oct 31, 2025, 07:00 AM UTC
The issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 02:47 PM UTC
- Resolved
- Oct 21, 2025, 05:43 PM UTC
- Duration
- 1d 2h
Affected: EBSCO eBooksEBSCOhost Collection ManagerGOBIMosaic
Timeline · 7 updates
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investigating Oct 20, 2025, 02:47 PM UTC
We have received reports of https://www.ebsco.com/ returning a Temporarily Unavailable message. EBSCO Research services as well as EBSCO Connect remain available at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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identified Oct 20, 2025, 04:04 PM UTC
In addition to reports of https://www.ebsco.com/ returning a Temporarily Unavailable message we have received reports of impact to FOLIO-related functionality. We believe this to be related to issues with our Global Public Cloud Provider, which are ongoing. EBSCO Research services as well as EBSCO Connect remain available at this time. Our engineering teams continue to investigate the issue and we will update this page when more information is available.
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identified Oct 20, 2025, 06:54 PM UTC
We are continuing to work on known reports related issues our Global Public Cloud Provider is experiencing. In addition to previously reported items we have identified the following: As a result of the issues with our Global Public Cloud Provider, EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
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monitoring Oct 20, 2025, 09:51 PM UTC
While our engineering teams are continuing to monitor, at this time all issues impacting the availability of ebsco.com and connectivity with FOLIO applications are resolved. If you experience any issues other than eBook fulfillment timing (see below), please contact EBSCO Customer Support. EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
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monitoring Oct 21, 2025, 03:02 PM UTC
EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
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monitoring Oct 21, 2025, 03:07 PM UTC
We are continuing to monitor for any further issues.
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resolved Oct 21, 2025, 05:43 PM UTC
EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto should now be up to date and fulfillment of these orders should be operating as normal. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 04:13 PM UTC
- Resolved
- Oct 09, 2025, 04:33 PM UTC
- Duration
- 20m
Timeline · 2 updates
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investigating Oct 09, 2025, 04:13 PM UTC
We are currently investigating this issue.
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resolved Oct 09, 2025, 04:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2025, 07:45 PM UTC
- Resolved
- Dec 12, 2025, 02:22 PM UTC
- Duration
- 64d 18h
Affected: GOBI
Timeline · 2 updates
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investigating Oct 08, 2025, 07:45 PM UTC
Please be advised that our Rush Service for print book acquisitions is currently unavailable. We anticipate resuming the service in the near future and will provide an update once it has been reinstated. -The GOBI Team
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resolved Dec 12, 2025, 02:22 PM UTC
RUSH Ordering has been restored for GOBI US customers.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2025, 11:52 AM UTC
- Resolved
- Oct 01, 2025, 02:34 PM UTC
- Duration
- 2h 42m
Affected: EBSCOhost Research DatabasesEBSCO Discovery Service
Timeline · 3 updates
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investigating Oct 01, 2025, 11:52 AM UTC
Our Engineering teams are aware of the issue of links reverting to the previous user interface. They are actively investigating.
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monitoring Oct 01, 2025, 01:16 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 01, 2025, 02:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2025, 12:48 PM UTC
- Resolved
- Aug 12, 2025, 06:18 PM UTC
- Duration
- 5h 30m
Affected: GOBI
Timeline · 5 updates
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investigating Aug 12, 2025, 12:48 PM UTC
GOBI's Basic Search functionality is currently unavailable. We are actively working to resolve the issue. Standard Search (search menu) is available at this time. We apologize for the inconvenience. -The GOBI Team
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investigating Aug 12, 2025, 02:11 PM UTC
As we investigate further we are seeing errors, slowness and/or unresponsiveness during GOBI log in and various search functions. We continue to actively investigate and expect to have a resolution soon. -The GOBI Team
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investigating Aug 12, 2025, 04:40 PM UTC
GOBI will be unavailable for maintenance starting at approximately 12:35 p.m. EST. We expect this outage to last approximately 30 minutes.
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investigating Aug 12, 2025, 05:30 PM UTC
GOBI will remain unavailable for some time while we investigate this issue. Updates will continue to be shared here. Thank you for your patience!
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resolved Aug 12, 2025, 06:18 PM UTC
This incident has now been resolved. Thank you for your patience!
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2025, 02:21 PM UTC
- Resolved
- Jul 30, 2025, 02:52 PM UTC
- Duration
- 31m
Affected: EBSCOhost Research DatabasesEBSCOhost Collection ManagerExploraFlipsterNoveList
Timeline · 5 updates
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identified Jul 30, 2025, 02:21 PM UTC
We have received reports of an issue with **EBSCO New UI Searches Failing to Execute***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
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identified Jul 30, 2025, 02:28 PM UTC
We are continuing to work on a fix for this issue.
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identified Jul 30, 2025, 02:30 PM UTC
We are continuing to work on a fix for this issue.
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identified Jul 30, 2025, 02:31 PM UTC
We are continuing to work on a fix for this issue.
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resolved Jul 30, 2025, 02:52 PM UTC
This incident has been resolved.
Read the full incident report →
