EBSCO experienced a major incident on December 12, 2025 affecting EBSCO eBooks, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
EBSCO eBooks
Update timeline
- investigating Dec 12, 2025, 12:47 PM UTC
We have received reports of an issue with accessing EBSCO eBooks full text. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Dec 12, 2025, 01:16 PM UTC
We are continuing to investigate this issue.
- resolved Dec 12, 2025, 02:01 PM UTC
The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.