EBSCO incident

Service Issue Reported – Bibliograph

Notice Resolved View vendor source →

EBSCO experienced a notice incident on November 18, 2025 affecting BiblioGraph, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:31 PM UTC
Resolved
Nov 18, 2025, 08:26 PM UTC
Duration
5h 54m
Detected by Pingoru
Nov 18, 2025, 02:31 PM UTC

Affected components

BiblioGraph

Update timeline

  1. investigating Nov 18, 2025, 02:31 PM UTC

    We have received reports of latency / slowness with Bibliograph. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Nov 18, 2025, 08:26 PM UTC

    The latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.