EBSCO incident

Service Issue Reported – ***EBSCO eBooks Leads to error***

Minor Resolved View vendor source →

EBSCO experienced a minor incident on May 8, 2026 affecting EBSCO eBooks, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 03:52 PM UTC
Resolved
May 08, 2026, 04:57 PM UTC
Duration
1h 5m
Detected by Pingoru
May 08, 2026, 03:52 PM UTC

Affected components

EBSCO eBooks

Update timeline

  1. investigating May 08, 2026, 03:52 PM UTC

    We have received reports of an issue with **eBooks***, specifically, **users receiving an error when attempting to access full text for some titles**. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. identified May 08, 2026, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 08, 2026, 04:57 PM UTC

    The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.