EBSCO incident

Service Issue Reported - Links reverting to previous UI

Major Resolved View vendor source →

EBSCO experienced a major incident on October 1, 2025 affecting EBSCOhost Research Databases and EBSCO Discovery Service, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 11:52 AM UTC
Resolved
Oct 01, 2025, 02:34 PM UTC
Duration
2h 42m
Detected by Pingoru
Oct 01, 2025, 11:52 AM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery Service

Update timeline

  1. investigating Oct 01, 2025, 11:52 AM UTC

    Our Engineering teams are aware of the issue of links reverting to the previous user interface. They are actively investigating.

  2. monitoring Oct 01, 2025, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 02:34 PM UTC

    This incident has been resolved.