EBSCO Outage History
EBSCO is up right nowPingoru has recorded 53 incidents for EBSCO: 33 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 23 of 720 (3%) |
| May 2026 | 4 | 6 of 744 (1%) |
| June 2026 | 2 | 27 of 720 (4%) |
| July 2026 | 3 | 10 of 744 (1%) |
| August 2026 | 3 | 52 of 744 (7%) |
| September 2026 | 2 | 6 of 720 (1%) |
| October 2026 | 4 | 25 of 587 (4%) |
Incidents, newest first
Major December 19, 2025 Service Issue Reported – Personalization Services are down 14m DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health and 7 more
Started Dec 19, 2025, 07:27 PM UTC· resolved Dec 19, 2025, 07:41 PM UTC
- investigating Dec 19, 2025, 07:27 PM UTC
We have received reports that the ability to personalize the EBSCO search experience is currently down. For users/institutions requiring forced personalization, resources may be inaccessible at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- monitoring Dec 19, 2025, 07:33 PM UTC
Our engineering teams have identified the issue impacting personalization and are monitoring a resolution. Services should be returning to normal at this time. We will update this page when more information is available.
- resolved Dec 19, 2025, 07:41 PM UTC
The issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major December 12, 2025 Service Issue Reported –EBSCO eBooks 1h 13m EBSCO eBooks
Started Dec 12, 2025, 12:47 PM UTC· resolved Dec 12, 2025, 02:01 PM UTC
- investigating Dec 12, 2025, 12:47 PM UTC
We have received reports of an issue with accessing EBSCO eBooks full text. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Dec 12, 2025, 01:16 PM UTC
We are continuing to investigate this issue.
- resolved Dec 12, 2025, 02:01 PM UTC
The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major November 21, 2025 Service Issue Reported – Error When Accessing eBooks via EZProxy 1h 15m EBSCO eBooks
Started Nov 21, 2025, 04:31 PM UTC· resolved Nov 21, 2025, 05:47 PM UTC
- investigating Nov 21, 2025, 04:31 PM UTC
We have received reports of users receiving an error message when accessing the EBSCO eBook Viewer through EZProxy. Our engineering teams have identified the issue and are working to implement a resolution. In the meantime, to temporarily resolve this issue, the following stanza can be added to the Never Proxy section of the EZProxy Configuration file. viewer.ebscohost.com
- resolved Nov 21, 2025, 05:47 PM UTC
The issue users reported of receiving an error message when accessing the EBSCO eBook Viewer through EZproxy are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice November 18, 2025 Service Issue Reported – Bibliograph 5h 54m BiblioGraph
Started Nov 18, 2025, 02:31 PM UTC· resolved Nov 18, 2025, 08:26 PM UTC
- investigating Nov 18, 2025, 02:31 PM UTC
We have received reports of latency / slowness with Bibliograph. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Nov 18, 2025, 08:26 PM UTC
The latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor November 12, 2025 Service Issue Reported – EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic 7m EBSCOhost Research Databases, EBSCO Discovery Service, Full Text Finder Resolver, Mosaic and 1 more
Started Nov 12, 2025, 11:41 PM UTC· resolved Nov 12, 2025, 11:48 PM UTC
- investigating Nov 12, 2025, 11:41 PM UTC
We have received reports of an issue with EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Nov 12, 2025, 11:48 PM UTC
The issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Major October 31, 2025 Service Issue Reported – ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder*** 2h 20m EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, Publication Finder
Started Oct 31, 2025, 04:40 AM UTC· resolved Oct 31, 2025, 07:00 AM UTC
- investigating Oct 31, 2025, 04:40 AM UTC
We have received reports of an issue with ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Oct 31, 2025, 04:42 AM UTC
We are continuing to investigate this issue.
- resolved Oct 31, 2025, 07:00 AM UTC
The issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor October 20, 2025 Service Issue Resolved/Monitoring – EBSCO eBook fulfillment may be delayed 1d 2h EBSCO eBooks, EBSCOhost Collection Manager, GOBI, Mosaic
Started Oct 20, 2025, 02:47 PM UTC· resolved Oct 21, 2025, 05:43 PM UTC
- investigating Oct 20, 2025, 02:47 PM UTC
We have received reports of https://www.ebsco.com/ returning a Temporarily Unavailable message. EBSCO Research services as well as EBSCO Connect remain available at this time. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- identified Oct 20, 2025, 04:04 PM UTC
In addition to reports of https://www.ebsco.com/ returning a Temporarily Unavailable message we have received reports of impact to FOLIO-related functionality. We believe this to be related to issues with our Global Public Cloud Provider, which are ongoing. EBSCO Research services as well as EBSCO Connect remain available at this time. Our engineering teams continue to investigate the issue and we will update this page when more information is available.
- identified Oct 20, 2025, 06:54 PM UTC
We are continuing to work on known reports related issues our Global Public Cloud Provider is experiencing. In addition to previously reported items we have identified the following: As a result of the issues with our Global Public Cloud Provider, EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
- monitoring Oct 20, 2025, 09:51 PM UTC
While our engineering teams are continuing to monitor, at this time all issues impacting the availability of ebsco.com and connectivity with FOLIO applications are resolved. If you experience any issues other than eBook fulfillment timing (see below), please contact EBSCO Customer Support. EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
- monitoring Oct 21, 2025, 03:02 PM UTC
EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto on Monday, October 20th and Tuesday, October 21st may be delayed in fulfillment through to EBSCOhost. We apologize for any inconvenience this poses. Please continue to visit EBSCO Status for updates.
- monitoring Oct 21, 2025, 03:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 05:43 PM UTC
EBSCO eBook orders placed in GOBI, Mosaic, EBSCOhost Collection Manager (ECM), OASIS, or Rialto should now be up to date and fulfillment of these orders should be operating as normal. Thank you for your patience.
Critical October 9, 2025 EDS/EBSCOhost currently unavailable 20m
Started Oct 09, 2025, 04:13 PM UTC· resolved Oct 09, 2025, 04:33 PM UTC
- investigating Oct 09, 2025, 04:13 PM UTC
We are currently investigating this issue.
- resolved Oct 09, 2025, 04:33 PM UTC
This incident has been resolved.
Notice October 8, 2025 GOBI Rush ordering currently unavailable 64d 18h GOBI
Started Oct 08, 2025, 07:45 PM UTC· resolved Dec 12, 2025, 02:22 PM UTC
- investigating Oct 08, 2025, 07:45 PM UTC
Please be advised that our Rush Service for print book acquisitions is currently unavailable. We anticipate resuming the service in the near future and will provide an update once it has been reinstated. -The GOBI Team
- resolved Dec 12, 2025, 02:22 PM UTC
RUSH Ordering has been restored for GOBI US customers.
Major October 1, 2025 Service Issue Reported - Links reverting to previous UI 2h 42m EBSCOhost Research Databases, EBSCO Discovery Service
Started Oct 01, 2025, 11:52 AM UTC· resolved Oct 01, 2025, 02:34 PM UTC
- investigating Oct 01, 2025, 11:52 AM UTC
Our Engineering teams are aware of the issue of links reverting to the previous user interface. They are actively investigating.
- monitoring Oct 01, 2025, 01:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 02:34 PM UTC
This incident has been resolved.
Major August 12, 2025 GOBI Basic Search currently unavailable 5h 30m GOBI
Started Aug 12, 2025, 12:48 PM UTC· resolved Aug 12, 2025, 06:18 PM UTC
- investigating Aug 12, 2025, 12:48 PM UTC
GOBI's Basic Search functionality is currently unavailable. We are actively working to resolve the issue. Standard Search (search menu) is available at this time. We apologize for the inconvenience. -The GOBI Team
- investigating Aug 12, 2025, 02:11 PM UTC
As we investigate further we are seeing errors, slowness and/or unresponsiveness during GOBI log in and various search functions. We continue to actively investigate and expect to have a resolution soon. -The GOBI Team
- investigating Aug 12, 2025, 04:40 PM UTC
GOBI will be unavailable for maintenance starting at approximately 12:35 p.m. EST. We expect this outage to last approximately 30 minutes.
- investigating Aug 12, 2025, 05:30 PM UTC
GOBI will remain unavailable for some time while we investigate this issue. Updates will continue to be shared here. Thank you for your patience!
- resolved Aug 12, 2025, 06:18 PM UTC
This incident has now been resolved. Thank you for your patience!
Critical July 30, 2025 Service Issue Reported – ***EBSCO New UI Searches Failing to Execute*** 31m EBSCOhost Research Databases, EBSCOhost Collection Manager, Explora, Flipster and 1 more
Started Jul 30, 2025, 02:21 PM UTC· resolved Jul 30, 2025, 02:52 PM UTC
- identified Jul 30, 2025, 02:21 PM UTC
We have received reports of an issue with **EBSCO New UI Searches Failing to Execute***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- identified Jul 30, 2025, 02:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 30, 2025, 02:30 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 30, 2025, 02:31 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 30, 2025, 02:52 PM UTC
This incident has been resolved.
Major June 30, 2025 Service Issue Reported –EBSCONET 1h 42m EBSCONET
Started Jun 30, 2025, 01:35 PM UTC· resolved Jun 30, 2025, 03:17 PM UTC
- investigating Jun 30, 2025, 01:35 PM UTC
We have received reports of an issue with EBSCONET. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Jun 30, 2025, 03:17 PM UTC
This incident has been resolved.
Minor June 17, 2025 Service Issue Reported – My Collection Searching in EBSCOhost Collection Manager 1h 5m EBSCOhost Collection Manager
Started Jun 17, 2025, 07:17 PM UTC· resolved Jun 17, 2025, 08:22 PM UTC
- investigating Jun 17, 2025, 07:17 PM UTC
We have received reports of an issue with My Collection searches in EBSCOhost Collection Manager (ECM). Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Jun 17, 2025, 08:22 PM UTC
The issue customers reported with My Collection searches in EBSCOhost Collection Manager (ECM) is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice June 17, 2025 Service Issue Reported – Catalog Currency Latency – Additional Services
Started Jun 17, 2025, 03:41 PM UTC· resolved Jun 17, 2025, 03:41 PM UTC
- resolved Jun 17, 2025, 03:41 PM UTC
We have received reports of an issue with currency latency affecting some catalogs. While this issue has been resolved, continued currency issues may be experienced while the resolution is implemented for all affected catalogs. We will update this page when more information is available.
Critical June 10, 2025 Service Issue Reported – EDS, EBSCOhost, Publication Finder Interface, Full Text Finder and Flipster. 44m EBSCOhost Research Databases, EBSCO Discovery Service, Flipster, Full Text Finder Resolver and 1 more
Started Jun 10, 2025, 07:23 AM UTC· resolved Jun 10, 2025, 08:07 AM UTC
- investigating Jun 10, 2025, 07:23 AM UTC
We have received reports of an issue with EDS, EBSCOhost, Publication Finder Interface, Full Text Finder & Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Jun 10, 2025, 07:29 AM UTC
We are continuing to investigate this issue.
- resolved Jun 10, 2025, 08:07 AM UTC
The issues customers reported with EDS, EBSCOhost, Publication Finder Interface, Full Text Finder and Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Critical May 2, 2025 Service Issue Reported – Multiple Services Impacted 9m EBSCOhost Research Databases, Holdings and Link Management
Started May 02, 2025, 04:25 PM UTC· resolved May 02, 2025, 04:34 PM UTC
- investigating May 02, 2025, 04:25 PM UTC
We have received reports of issues with multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved May 02, 2025, 04:34 PM UTC
The issues customers reported with access to EBSCO platforms have been identified, and a fix implemented. We are monitoring for any further issues at this time. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice April 4, 2025 Service Issue Reported – Micromedex Link Issues in DynaMedex 3h 22m DynaMedex
Started Apr 04, 2025, 01:12 PM UTC· resolved Apr 04, 2025, 04:34 PM UTC
- investigating Apr 04, 2025, 01:12 PM UTC
We have received reports of an issue with the Micromedex link available in DynaMedex to bring a user to the Micromedex site. This appears to be impacting users who do not have IPs registered with Micromedex. The Micromedex engineering team is currently investigating the issue and we will update this page when more information is available.
- resolved Apr 04, 2025, 04:34 PM UTC
The issues reported with Micromedex link in DynaMedex are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor March 26, 2025 Service Issue Reported – eBook Viewer/Table of Contents Load Issue 3h 38m EBSCO eBooks
Started Mar 26, 2025, 02:42 PM UTC· resolved Mar 26, 2025, 06:21 PM UTC
- investigating Mar 26, 2025, 02:42 PM UTC
We have received reports of an issue with eBooks intermittently failing to load in the eBook Viewer and Table of Contents errors. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 26, 2025, 06:21 PM UTC
The issues customers reported with the eBook Viewer/Table of Contents are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice March 10, 2025 Service Issue Reported – Classic EDS Search Box 46m EBSCO Discovery Service, Additional Services
Started Mar 10, 2025, 01:15 PM UTC· resolved Mar 10, 2025, 02:01 PM UTC
- investigating Mar 10, 2025, 01:15 PM UTC
We have received reports of an issue with EDS Search Box; Google Scholar, Pub Med, and FTF Link Outs. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Mar 10, 2025, 01:25 PM UTC
We are continuing to investigate this issue.
- investigating Mar 10, 2025, 01:26 PM UTC
We are continuing to investigate this issue.
- resolved Mar 10, 2025, 02:01 PM UTC
The issues customers reported with EDS Search Box; Google Scholar, Pub Med, and FTF Link Outs are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Minor March 6, 2025 Service Issue Reported – Scripting issue 28m EBSCOhost Research Databases, EBSCO Discovery Service, Full Text Finder Resolver, Additional Services
Started Mar 06, 2025, 04:07 AM UTC· resolved Mar 06, 2025, 04:36 AM UTC
- investigating Mar 06, 2025, 04:07 AM UTC
We have received reports of an issue impacting on some scripting services for some customers. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 06, 2025, 04:36 AM UTC
The issues customers reported with some scripting services are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Notice March 4, 2025 GOBI Unavailable 24m GOBI
Started Mar 04, 2025, 03:22 PM UTC· resolved Mar 04, 2025, 03:47 PM UTC
- investigating Mar 04, 2025, 03:22 PM UTC
Good Morning, GOBI is currently unavailable. We are aware of the outage and actively working to restore access. We will provide updates as they become available. - The GOBI Team
- identified Mar 04, 2025, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 04, 2025, 03:47 PM UTC
This incident has been resolved.
Notice February 3, 2025 Service Issue Reported – ***OpenURL incorrectly leading to Item Not Found*** 2h 11m Additional Services
Started Feb 03, 2025, 07:13 PM UTC· resolved Feb 03, 2025, 09:24 PM UTC
- investigating Feb 03, 2025, 07:13 PM UTC
We have received reports of an issue with **OpenURL incorrectly leading to Item Not Found***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Feb 03, 2025, 09:21 PM UTC
We are continuing to investigate this issue.
- investigating Feb 03, 2025, 09:21 PM UTC
We are continuing to investigate this issue.
- investigating Feb 03, 2025, 09:23 PM UTC
We are continuing to investigate this issue.
- resolved Feb 03, 2025, 09:24 PM UTC
This incident has been resolved.
Major December 16, 2024 EBSCO Products/Services currently unavailable. 1h 31m EBSCOadmin, EBSCOhost Research Databases, EBSCO Discovery Service, EBSCOhost Collection Manager and 1 more
Started Dec 16, 2024, 02:51 PM UTC· resolved Dec 16, 2024, 04:22 PM UTC
- investigating Dec 16, 2024, 02:51 PM UTC
We are currently investigating this issue.
- resolved Dec 16, 2024, 04:22 PM UTC
This incident has been resolved.