EBSCO incident

Service Issue Reported – ***EBSCO New UI Searches Failing to Execute***

Critical Resolved View vendor source →

EBSCO experienced a critical incident on July 30, 2025 affecting EBSCOhost Research Databases and EBSCOhost Collection Manager and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 02:21 PM UTC
Resolved
Jul 30, 2025, 02:52 PM UTC
Duration
31m
Detected by Pingoru
Jul 30, 2025, 02:21 PM UTC

Affected components

EBSCOhost Research DatabasesEBSCOhost Collection ManagerExploraFlipsterNoveList

Update timeline

  1. identified Jul 30, 2025, 02:21 PM UTC

    We have received reports of an issue with **EBSCO New UI Searches Failing to Execute***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. identified Jul 30, 2025, 02:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 30, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 30, 2025, 02:31 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 30, 2025, 02:52 PM UTC

    This incident has been resolved.