EBSCO incident

Service Issue Reported – Multiple Services

Critical Resolved View vendor source →

EBSCO experienced a critical incident on May 29, 2026 affecting EBSCOadmin and EBSCOhost Research Databases and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 04:15 PM UTC
Resolved
May 29, 2026, 05:19 PM UTC
Duration
1h 3m
Detected by Pingoru
May 29, 2026, 04:15 PM UTC

Affected components

EBSCOadminEBSCOhost Research DatabasesEBSCO Discovery ServiceEBSCO Experience Manager

Update timeline

  1. investigating May 29, 2026, 04:15 PM UTC

    We have received reports that multiple interfaces are currently unavailable. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. monitoring May 29, 2026, 04:44 PM UTC

    We have identified the issues impacting services deployed fixes. Our engineering teams are currently monitoring and we will update this page when more information is available.

  3. resolved May 29, 2026, 05:19 PM UTC

    The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.