EBSCO incident

Service Issue Reported – ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder***

Major Resolved View vendor source →

EBSCO experienced a major incident on October 31, 2025 affecting EBSCOhost Research Databases and EBSCO Discovery Service and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 04:40 AM UTC
Resolved
Oct 31, 2025, 07:00 AM UTC
Duration
2h 20m
Detected by Pingoru
Oct 31, 2025, 04:40 AM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery ServiceEBSCO Experience ManagerPublication Finder

Update timeline

  1. investigating Oct 31, 2025, 04:40 AM UTC

    We have received reports of an issue with ***EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. investigating Oct 31, 2025, 04:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 31, 2025, 07:00 AM UTC

    The issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Experience Manager, and Publication Finder are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.