EBSCO incident

GOBI Basic Search currently unavailable

Major Resolved View vendor source →

EBSCO experienced a major incident on August 12, 2025 affecting GOBI, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 12:48 PM UTC
Resolved
Aug 12, 2025, 06:18 PM UTC
Duration
5h 30m
Detected by Pingoru
Aug 12, 2025, 12:48 PM UTC

Affected components

GOBI

Update timeline

  1. investigating Aug 12, 2025, 12:48 PM UTC

    GOBI's Basic Search functionality is currently unavailable. We are actively working to resolve the issue. Standard Search (search menu) is available at this time. We apologize for the inconvenience. -The GOBI Team

  2. investigating Aug 12, 2025, 02:11 PM UTC

    As we investigate further we are seeing errors, slowness and/or unresponsiveness during GOBI log in and various search functions. We continue to actively investigate and expect to have a resolution soon. -The GOBI Team

  3. investigating Aug 12, 2025, 04:40 PM UTC

    GOBI will be unavailable for maintenance starting at approximately 12:35 p.m. EST. We expect this outage to last approximately 30 minutes.

  4. investigating Aug 12, 2025, 05:30 PM UTC

    GOBI will remain unavailable for some time while we investigate this issue. Updates will continue to be shared here. Thank you for your patience!

  5. resolved Aug 12, 2025, 06:18 PM UTC

    This incident has now been resolved. Thank you for your patience!