DonorPerfect experienced a critical incident on September 4, 2025 affecting DonorPerfect Classic Online Forms, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
DonorPerfect Classic Online Forms
Update timeline
- investigating Sep 04, 2025, 01:43 PM UTC
We’ve identified an issue impacting Classic DonorPerfect Online Forms, which is currently inaccessible. Our team has marked this as a high priority and is actively working on a resolution. We’ll provide updates here as soon as more information is available. Please note that Drag-and-Drop Forms and Givecloud remain fully operational and are processing as normal.
- monitoring Sep 04, 2025, 02:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2025, 07:35 PM UTC
This incident has been resolved.