Is DonorPerfect down?
Last checked 2m agoNo incidents right now.
DonorPerfect is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time DonorPerfect status, recent outages, and incident history — pulled directly from DonorPerfect's official status page at http://status.donorperfect.com every 5 minutes. Pingoru tracks 8 DonorPerfect services and has captured 19 incidents in the last 90 days (98.19% uptime). Get email, Slack, Discord, or webhook alerts the moment DonorPerfect reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- DonorPerfect
Timeline · 2 updates
- investigating · May 15, 2026, 02:52 PM UTC
We are currently investigating an issue causing unexpectedly long processing times for exports, as well as errors stating: "Max number of queue jobs reached" when using the Export to File feature. Our team is actively working to identify the root cause and restore normal performance. We will provide additional updates as more information becomes available.
- resolved · May 15, 2026, 03:37 PM UTC
The issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing the pending export queue clear and processing return to normal. Any completed exports you were waiting for can be accessed under Reports > My Downloads. Also some additional clarification on the error message, "Max number of queue jobs reached," this will appear whenever there is already a pending export for your organization, whether submitted by your user account or another user within your system. Once the pending export completes, additional exports can be queued successfully.
Latest: The issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing t…
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- DonorPerfectDonorPerfect Classic Online FormsDonorPerfect Drag & Drop Online FormsSafeSave Payments Gateway
Timeline · 3 updates
- identified · May 06, 2026, 10:18 PM UTC
Our payment processing vendor is currently experiencing intermittent issues with electronic payment processing. They have identified the root cause and are actively working to implement a fix and restore normal service as quickly as possible. We will continue to provide updates here as they become available.
- monitoring · May 06, 2026, 10:46 PM UTC
Our payment processing vendor has implemented a fix and is actively monitoring the system to ensure payment processing remains stable and fully operational.
- resolved · May 07, 2026, 12:12 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DonorPerfect
Timeline · 3 updates
- investigating · May 04, 2026, 07:07 PM UTC
We're investigating reports of intermittent slowness and errors navigating within DonorPerfect. We apologize for this inconvenience, and we're working hard to resolve this issue.
- monitoring · May 04, 2026, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 04, 2026, 08:04 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DonorPerfect
Timeline · 3 updates
- investigating · May 04, 2026, 01:53 AM UTC
We are currently investigating an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. As this has allowed some users to get through the security check. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!
- monitoring · May 04, 2026, 06:20 PM UTC
We have seen a significant reduction in errors for the security check and believe this should be resolved but are still monitoring the situation. If you still get an error when attempting to log in we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login.
- resolved · May 04, 2026, 10:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DonorPerfect
Timeline · 3 updates
- investigating · Apr 26, 2026, 06:45 PM UTC
We are currently investigating an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. As this has allowed some users to get through the security check. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!
- monitoring · Apr 27, 2026, 01:03 PM UTC
We have seen a significant reduction in errors for the security check and believe this should be resolved but are still monitoring the situation. If you still get an error when attempting to log in we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login.
- resolved · Apr 27, 2026, 08:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full DonorPerfect outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse DonorPerfect outage history →Or sign up free to get alerts when DonorPerfect breaks · 10 free monitors · No credit card
- Errors exporting reports ResolvedStarted May 15, 2026, 02:52 PM UTC · Resolved May 15, 2026, 03:37 PM UTC · 45m
- Started May 06, 2026, 10:18 PM UTC · Resolved May 07, 2026, 12:12 AM UTC · 1h 53m
- Started May 04, 2026, 07:07 PM UTC · Resolved May 04, 2026, 08:04 PM UTC · 57m
- Intermittent Security Check Failures ResolvedStarted May 04, 2026, 01:53 AM UTC · Resolved May 04, 2026, 10:59 PM UTC · 21h 6m
- Security Check Failing ResolvedStarted Apr 26, 2026, 06:45 PM UTC · Resolved Apr 27, 2026, 08:02 PM UTC · 1d 1h
- Security Check Failing ResolvedStarted Apr 20, 2026, 01:54 PM UTC · Resolved Apr 20, 2026, 09:35 PM UTC · 7h 40m
- DPMobile App Processing Issues ResolvedStarted Mar 27, 2026, 11:15 PM UTC · Resolved Mar 28, 2026, 12:04 AM UTC · 49m
- Started Mar 27, 2026, 03:14 PM UTC · Resolved Mar 27, 2026, 06:02 PM UTC · 2h 48m