DonorPerfect incident

Errors Logging in & Navigating within DonorPerfect

Minor Resolved View vendor source →

DonorPerfect experienced a minor incident on September 3, 2026 affecting DonorPerfect, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 04:03 PM UTC
Resolved
Sep 03, 2026, 08:58 PM UTC
Duration
4h 54m
Detected by Pingoru
Sep 03, 2026, 04:03 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Sep 03, 2026, 04:03 PM UTC

    We’re currently investigating reports of errors when searching for records and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.

  2. investigating Sep 03, 2026, 06:06 PM UTC

    We are continuing to investigate intermittent errors affecting both login and navigation within DonorPerfect. We understand this issue has been impacting users throughout the morning and sincerely apologize for the ongoing inconvenience. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will continue to provide updates here as more information becomes available.

  3. resolved Sep 03, 2026, 08:58 PM UTC

    This incident has been resolved.