Resolved after 1 hour 53 minutes, affecting DonorPerfect and DonorPerfect Classic Online Forms and 1 more, on May 6, 2026.
Our payment processing vendor has implemented a fix and is actively monitoring the system to ensure payment processing remains stable and fully operational.
Affected components
Update timeline
- identified May 06, 2026, 10:18 PM UTC
Our payment processing vendor is currently experiencing intermittent issues with electronic payment processing. They have identified the root cause and are actively working to implement a fix and restore normal service as quickly as possible. We will continue to provide updates here as they become available.
- monitoring May 06, 2026, 10:46 PM UTC
Our payment processing vendor has implemented a fix and is actively monitoring the system to ensure payment processing remains stable and fully operational.
- resolved May 07, 2026, 12:12 AM UTC
This incident has been resolved.
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