DonorPerfect incident
Errors running reports and navigating within DonorPerfect
Resolved after 4 hours 46 minutes, affecting DonorPerfect, on September 9, 2026.
After monitoring the system, we have not observed any additional errors. This issue is now resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 09, 2026, 03:35 PM UTC
We are currently investigating reports of errors occurring when searching for records, running reports, and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve this issue as quickly as possible. We will provide updates here as more information becomes available.
- monitoring Sep 09, 2026, 08:00 PM UTC
A fix has been applied to address the errors that were appearing. We will continue monitoring the system and provide another update once the issue is fully resolved.
- resolved Sep 09, 2026, 08:21 PM UTC
After monitoring the system, we have not observed any additional errors. This issue is now resolved. Thank you for your patience.
Your product runs on more than DonorPerfect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services