DonorPerfect incident

Chat support unavailable

Notice Resolved View vendor source →

DonorPerfect experienced a notice incident on November 3, 2025, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 05:57 PM UTC
Resolved
Nov 03, 2025, 07:01 PM UTC
Duration
1h 3m
Detected by Pingoru
Nov 03, 2025, 05:57 PM UTC

Update timeline

  1. investigating Nov 03, 2025, 05:57 PM UTC

    We’re currently investigating an issue causing Chat Support to be unavailable. Our team is actively working to resolve the problem. In the meantime, we recommend using Phone Support for assistance. Updates will be posted here as they become available.

  2. resolved Nov 03, 2025, 07:01 PM UTC

    This incident has been resolved, and Chat Support is now fully available. Thank you for your patience while we worked to correct the issue.