DonorPerfect incident

Slowness Navigating within DonorPerfect

Resolved after 3 hours 28 minutes, affecting DonorPerfect, on August 18, 2026.

resolved Aug 18, 2026, 07:03 PM UTC

After monitoring the fix, we have not observed any further issues with slowness in DonorPerfect. We are confident that the issue has been resolved. Thank you for your patience while we worked hard to correct this issue.

Started
Aug 18, 2026, 03:35 PM UTC
Resolved
Aug 18, 2026, 07:03 PM UTC
Duration
3h 28m
Detected by Pingoru
Aug 18, 2026, 03:35 PM UTC

Affected components

DonorPerfect

Update timeline

  1. investigating Aug 18, 2026, 03:35 PM UTC

    We are investigating an issue causing slowness in DonorPerfect. We apologize for this inconvenience and we are working hard to resolve the issue as quickly as possible.

  2. monitoring Aug 18, 2026, 04:59 PM UTC

    Our Development Team has implemented a fix to address the issue that was causing slowness in DonorPerfect. We are continuing to monitor response times and overall performance and will provide updates here as needed. Thank you for your patience.

  3. resolved Aug 18, 2026, 07:03 PM UTC

    After monitoring the fix, we have not observed any further issues with slowness in DonorPerfect. We are confident that the issue has been resolved. Thank you for your patience while we worked hard to correct this issue.

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