Resolved after 2 hours 39 minutes, affecting DonorPerfect, on September 2, 2026.
After monitoring the fix, we have not observed any additional errors with record searches or navigation within DonorPerfect. This issue is now resolved. We appreciate your patience while we worked to address it.
Affected components
Update timeline
- investigating Sep 02, 2026, 02:47 PM UTC
We’re currently investigating reports of errors when searching for records and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.
- monitoring Sep 02, 2026, 03:43 PM UTC
A fix has been implemented to address the errors appearing while searching for records and navigating DonorPerfect. We will continue monitoring the system and provide another update once the issue is fully resolved.
- resolved Sep 02, 2026, 05:27 PM UTC
After monitoring the fix, we have not observed any additional errors with record searches or navigation within DonorPerfect. This issue is now resolved. We appreciate your patience while we worked to address it.
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