DonorPerfect experienced a major incident on March 27, 2026 affecting DPMobile App & XML API, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
DPMobile App & XML API
Update timeline
- investigating Mar 27, 2026, 11:15 PM UTC
We are currently investigating an issue where DPMobile is unable to process new gifts within the app. Additionally, we are seeing that new API keys cannot be generated at this time. Our team is actively working to identify the root cause, and we will continue to provide updates here as more information becomes available.
- resolved Mar 28, 2026, 12:04 AM UTC
This incident is resolved.