DocPlanner Outage History

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There were 23 DocPlanner outages since February 9, 2026 totaling 18h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.docplanner.com

Minor April 30, 2026

Global Outage

Detected by Pingoru
Apr 30, 2026, 07:52 AM UTC
Resolved
Apr 30, 2026, 09:29 AM UTC
Duration
1h 36m
Affected: Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany
Timeline · 4 updates
  1. investigating Apr 30, 2026, 07:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 09:17 AM UTC

    We have identified the issue and mitigated it, systems recovering

  3. monitoring Apr 30, 2026, 09:25 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 30, 2026, 09:29 AM UTC

    Incident has been mitigated. Issue resolved

Read the full incident report →

Minor April 30, 2026

SaaS is down

Detected by Pingoru
Apr 30, 2026, 07:48 AM UTC
Resolved
Apr 30, 2026, 09:30 AM UTC
Duration
1h 41m
Affected: SaaS: PolandSaaS: ItalySaaS: TurkeySaaS: Czech RepublicSaaS: SpainSaaS: PortugalSaaS: Germany
Timeline · 4 updates
  1. investigating Apr 30, 2026, 07:48 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 09:17 AM UTC

    We have identified the issue and mitigated it, systems recovering

  3. monitoring Apr 30, 2026, 09:24 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 30, 2026, 09:30 AM UTC

    Incident has been mitigated. Issue resolved

Read the full incident report →

Minor April 30, 2026

Noa Notes STDA is down

Detected by Pingoru
Apr 30, 2026, 07:11 AM UTC
Resolved
Apr 30, 2026, 09:30 AM UTC
Duration
2h 18m
Affected: Noa Notes: SpainNoa Notes: GermanyNoa Notes: ItalyNoa Notes: PolandNoa Notes: PortugalNoa Notes: Czech RepublicNoa Notes: Turkey
Timeline · 4 updates
  1. investigating Apr 30, 2026, 07:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 30, 2026, 09:17 AM UTC

    We have identified the issue and mitigated it, systems recovering

  3. monitoring Apr 30, 2026, 09:24 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 30, 2026, 09:30 AM UTC

    Incident has been mitigated. Issue resolved

Read the full incident report →

Major April 27, 2026

Marketplace Europe Higher error rate

Detected by Pingoru
Apr 27, 2026, 02:17 PM UTC
Resolved
Apr 27, 2026, 02:37 PM UTC
Duration
19m
Affected: Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany
Timeline · 3 updates
  1. identified Apr 27, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 27, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 02:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 24, 2026

MarketPlace searches are failing

Detected by Pingoru
Apr 24, 2026, 09:45 AM UTC
Resolved
Apr 24, 2026, 10:10 AM UTC
Duration
24m
Affected: Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany
Timeline · 4 updates
  1. investigating Apr 24, 2026, 09:45 AM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 09:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 10:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Marketplace MX performance is degraded

Detected by Pingoru
Apr 23, 2026, 07:56 PM UTC
Resolved
Apr 23, 2026, 08:21 PM UTC
Duration
24m
Affected: Marketplace: Mexico
Timeline · 3 updates
  1. investigating Apr 23, 2026, 07:56 PM UTC

    We are currently investigating this issue.

  2. identified Apr 23, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 23, 2026, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Noa Notes transcription takes longer than usual

Detected by Pingoru
Apr 23, 2026, 01:08 PM UTC
Resolved
Apr 23, 2026, 01:29 PM UTC
Duration
21m
Affected: Noa Notes: Poland
Timeline · 4 updates
  1. investigating Apr 23, 2026, 01:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 23, 2026, 01:29 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 23, 2026, 01:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Mexico Marketplace has degraded performance

Detected by Pingoru
Apr 21, 2026, 08:37 PM UTC
Resolved
Apr 21, 2026, 09:04 PM UTC
Duration
26m
Affected: Marketplace: Mexico
Timeline · 4 updates
  1. investigating Apr 21, 2026, 08:37 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 21, 2026, 09:04 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 21, 2026, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Slowness in marketplace due to downstream service

Detected by Pingoru
Apr 21, 2026, 08:58 AM UTC
Resolved
Apr 21, 2026, 09:01 AM UTC
Duration
3m
Affected: Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: BrazilMarketplace: MexicoMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: PeruMarketplace: PortugalMarketplace: Germany
Timeline · 2 updates
  1. investigating Apr 21, 2026, 08:58 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 21, 2026, 09:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2026

Marketplace SA is flapping due to overload

Detected by Pingoru
Apr 16, 2026, 07:53 PM UTC
Resolved
Apr 16, 2026, 09:01 PM UTC
Duration
1h 7m
Affected: Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru
Timeline · 3 updates
  1. investigating Apr 16, 2026, 07:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 16, 2026, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 13, 2026

Marketplace instability in Mexico

Detected by Pingoru
Apr 13, 2026, 06:28 PM UTC
Resolved
Apr 13, 2026, 07:10 PM UTC
Duration
41m
Affected: Marketplace: Mexico
Timeline · 4 updates
  1. investigating Apr 13, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. identified Apr 13, 2026, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

We are experiencing slowness in our marketplace in south america

Detected by Pingoru
Apr 07, 2026, 08:40 PM UTC
Resolved
Apr 07, 2026, 09:06 PM UTC
Duration
25m
Affected: Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru
Timeline · 4 updates
  1. investigating Apr 07, 2026, 08:40 PM UTC

    We are currently investigating this issue.

  2. identified Apr 07, 2026, 08:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2026, 09:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 4, 2026

Marketplace instability Italy

Detected by Pingoru
Apr 04, 2026, 08:22 AM UTC
Resolved
Apr 04, 2026, 08:45 AM UTC
Duration
22m
Affected: Marketplace: Italy
Timeline · 4 updates
  1. investigating Apr 04, 2026, 08:22 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 04, 2026, 08:31 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 04, 2026, 08:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 2, 2026

Noa notes isn't available

Detected by Pingoru
Apr 02, 2026, 02:08 PM UTC
Resolved
Apr 02, 2026, 02:15 PM UTC
Duration
7m
Affected: Noa Notes: BrazilNoa Notes: ColombiaNoa Notes: PeruNoa Notes: Argentina
Timeline · 3 updates
  1. investigating Apr 02, 2026, 02:08 PM UTC

    The team investigating the issue

  2. monitoring Apr 02, 2026, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 02:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Marketplace South America performances impaired

Detected by Pingoru
Mar 31, 2026, 02:04 PM UTC
Resolved
Mar 31, 2026, 03:41 PM UTC
Duration
1h 37m
Affected: Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru
Timeline · 3 updates
  1. investigating Mar 31, 2026, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 03:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026

Listings are not showing doctors properly in Mexico

Detected by Pingoru
Mar 19, 2026, 12:30 AM UTC
Resolved
Mar 19, 2026, 12:50 AM UTC
Duration
19m
Affected: Marketplace: Mexico
Timeline · 4 updates
  1. investigating Mar 18, 2026, 11:36 PM UTC

    We are currently investigating the issue. We will send next update within 30 minutes.

  2. identified Mar 19, 2026, 01:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 01:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Notifications are being delayed

Detected by Pingoru
Mar 05, 2026, 04:40 PM UTC
Resolved
Mar 05, 2026, 10:25 PM UTC
Duration
5h 45m
Affected: SSO: MexicoMarketplace: MexicoSaaS: Mexico
Timeline · 3 updates
  1. identified Mar 05, 2026, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 05, 2026, 08:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 05, 2026, 10:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Apps are suffering some slowness in MX

Detected by Pingoru
Mar 05, 2026, 04:37 PM UTC
Resolved
Mar 05, 2026, 04:46 PM UTC
Duration
8m
Affected: Noa Notes: MexicoSSO: MexicoMarketplace: MexicoSaaS: MexicoPlugins Manager: MexicoIntegrations API: Mexico
Timeline · 4 updates
  1. investigating Mar 05, 2026, 04:37 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 05, 2026, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 05, 2026, 04:46 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 05, 2026, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 16, 2026

Apps are suffering some slowness

Detected by Pingoru
Feb 16, 2026, 12:12 PM UTC
Resolved
Feb 16, 2026, 12:22 PM UTC
Duration
10m
Affected: Noa Notes: BrazilMarketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaNoa Notes: ColombiaMarketplace: PeruNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina
Timeline · 3 updates
  1. investigating Feb 16, 2026, 12:12 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 16, 2026, 12:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 16, 2026, 12:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 11, 2026

Noa Notes Summaries are not being generated in all countries

Detected by Pingoru
Feb 11, 2026, 01:10 PM UTC
Resolved
Feb 11, 2026, 01:13 PM UTC
Duration
3m
Affected: Noa Notes: SpainNoa Notes: MexicoNoa Notes: BrazilNoa Notes: GermanyNoa Notes: ItalyNoa Notes: PolandNoa Notes: PortugalNoa Notes: Czech RepublicNoa Notes: TurkeyNoa Notes: ColombiaNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina
Timeline · 2 updates
  1. identified Feb 11, 2026, 01:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 11, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 9, 2026

MyDr Website is down

Detected by Pingoru
Feb 09, 2026, 03:40 PM UTC
Resolved
Feb 09, 2026, 04:04 PM UTC
Duration
24m
Affected: MyDR
Timeline · 5 updates
  1. investigating Feb 09, 2026, 02:54 PM UTC

    We are currently investigating this issue.

  2. identified Feb 09, 2026, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 09, 2026, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 09, 2026, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 09, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

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