DocPlanner experienced a notice incident on September 17, 2026 affecting Clinic App, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Clinic App
Update timeline
- identified Sep 17, 2026, 12:30 PM UTC
Some users may be experiencing slowness or delays when accessing key areas of the platform, including login, scheduling, waiting room, and financial features. Our team has identified the issue and is actively working to restore full performance as quickly as possible. We sincerely apologize for the inconvenience and thank you for your patience.
- resolved Sep 17, 2026, 01:01 PM UTC
System operational now.