DocPlanner incident

Noa Notes summary generation slowness in Central and South America.

Minor Resolved View vendor source →

DocPlanner experienced a minor incident on July 16, 2026 affecting Noa Notes: Mexico and Noa Notes: Brazil and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 03:30 PM UTC
Resolved
Jul 16, 2026, 03:42 PM UTC
Duration
12m
Detected by Pingoru
Jul 16, 2026, 03:30 PM UTC

Affected components

Noa Notes: MexicoNoa Notes: BrazilNoa Notes: ColombiaNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina

Update timeline

  1. investigating Jul 16, 2026, 03:30 PM UTC

    We are experiencing longer summary generation times. The team is investigating

  2. monitoring Jul 16, 2026, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 03:42 PM UTC

    This incident has been resolved.