DocPlanner experienced a major incident on October 6, 2026 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 06, 2026, 02:53 PM UTC
Some users may experience issues when using search in the Marketplace, such as search not loading or returning errors. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and will share further updates as more information becomes available.
- monitoring Oct 06, 2026, 03:18 PM UTC
Our team has rolled out a fix and confirmed that the service is now available. We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
- resolved Oct 06, 2026, 03:24 PM UTC
The issue has been fully resolved.