DocPlanner incident

We are experiencing slowness in sending notification

DocPlanner experienced a major incident on September 15, 2026 affecting Marketplace: Brazil and Marketplace: Chile and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started: Sep 15, 2026, 08:41 PM UTC
Resolved: Sep 15, 2026, 09:43 PM UTC
Duration: 1h 1m
Detected by Pingoru: Sep 15, 2026, 08:41 PM UTC

Affected components

Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

investigating Sep 15, 2026, 08:41 PM UTC

We are experiencing increased latency in notification sent above the 5m target
resolved Sep 15, 2026, 09:43 PM UTC

The issue was solved