DocPlanner incident

We are experiencing slowness in sending notification

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Resolved after 1 hour 1 minute, affecting Marketplace: Brazil and Marketplace: Chile and 1 more, on September 15, 2026.

investigating Sep 15, 2026, 08:41 PM UTC

We are experiencing increased latency in notification sent above the 5m target

Started
Sep 15, 2026, 08:41 PM UTC
Resolved
Sep 15, 2026, 09:43 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 15, 2026, 08:41 PM UTC

Affected components

Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Sep 15, 2026, 08:41 PM UTC

    We are experiencing increased latency in notification sent above the 5m target

  2. resolved Sep 15, 2026, 09:43 PM UTC

    The issue was solved

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