DocPlanner incident

Clinic Cloud is unavailable

Resolved after 59 minutes, affecting Clinic Cloud, on November 3, 2026.

investigating Nov 03, 2026, 01:40 PM UTC

The Clinic Cloud application is currently unavailable. Our engineering team is actively working to resolve the issue and restore service as soon as possible. We apologise for the inconvenience and appreciate your patience.

Started
Nov 03, 2026, 01:40 PM UTC
Resolved
Nov 03, 2026, 02:39 PM UTC
Duration
59m
Detected by Pingoru
Nov 03, 2026, 01:40 PM UTC

Affected components

Clinic Cloud

Update timeline

  1. investigating Nov 03, 2026, 01:40 PM UTC

    The Clinic Cloud application is currently unavailable. Our engineering team is actively working to resolve the issue and restore service as soon as possible. We apologise for the inconvenience and appreciate your patience.

  2. resolved Nov 03, 2026, 02:39 PM UTC

    This incident has been resolved.

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